Filter results

Category

Filter by topic

Topic tags

Historical publications

Historical publications

Filter by date

Date range

Filter by document type

Document type

Search results

Showing 1 to 10 of 1004 search results for consumer research.

  1. Research Note: Cryptoasset consumer research

    FCA research

    Published: 30/06/2020

    Last modified: 03/06/2026

    A quantitative study that increases understanding of the market size, consumer profiles and attitudes towards cryptoassets.
  2. FCA and Payment Systems Regulator publish updated evidence on cash access

    Press Releases

    Published: 23/07/2021

    Last modified: 12/11/2024

    The FCA and Payment Systems Regulator have published an updated assessment of the UK’s access to cash infrastructure, taking into account the impact of coronavirus (Covid-19), alongside new research on consumers who rely on cash.
  3. Vulnerable customers encouraged to open up to firms to get the right support

    Press Releases

    Published: 07/03/2025

    Last modified: 05/12/2025

    Just 4 in 10 vulnerable customers say they have disclosed their needs to their financial services provider, new research from the FCA shows.
  4. UK’s cash infrastructure and consumer research

    External research

    Published: 23/07/2021

    Last modified: 23/07/2021

    The FCA provides a broad overview of the access to cash evidence base, including the impact of coronavirus (Covid-19), which will inform the FCA's ongoing work on access to cash. 
  5. Financial Lives 2020 survey

    Financial Lives

    Published: 26/07/2023

    Last modified: 17/07/2026

    Find out more about the Financial Lives 2020 survey including the FCA's reports and data. 
  6. Research Note: Cryptoassets consumer research 2025

    FCA research

    Published: 16/12/2025

    Last modified: 03/06/2026

    This research note offers valuable insights into shifting behaviours and attitudes, helping us shape a regulatory environment that is both robust and responsive.
  7. Research Note: Cryptoassets consumer research 2024

    FCA research

    Published: 26/11/2024

    Last modified: 03/06/2026

    This analysis looks at cryptoasset holdings in the UK and consumers’ understanding, attitudes and behavioural patterns towards them.
  8. Research Note: Cryptoassets consumer research 2023 (Wave 4)

    FCA research

    Published: 08/06/2023

    Last modified: 03/06/2026

    This report contains independent quantitative research which clearly shows that cryptoassets awareness and ownership are increasing in the United Kingdom.
  9. Research

    Last modified: 03/06/2025

    Explore research papers, articles and reports from the FCA. Find consumer analysis, studies and financial services surveys.
  10. Data

    Last modified: 04/11/2025

    All data published by the Financial Conduct Authority.
Did you find what you were looking for?