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Showing 131 to 140 of 1004 search results for consumer research.

  1. Borrowers in financial difficulty following the coronavirus pandemic - key findings

    Research insights FCA research

    Published: 03/11/2022

    Last modified: 03/06/2026

    We detail our findings from our review of firms’ treatment of borrowers in financial difficulty after the pandemic. We include areas all firms must improve on.
  2. CP13/10: Detailed proposals for the FCA regime for consumer credit

    Consultation papers

    Published: 03/10/2013

    Last modified: 30/08/2015

    CP13/10: Detailed proposals for the FCA regime for consumer credit. Consultation papers First published:. ... firms that are considering carry out consumer credit activities, including debt recovery agents.
  3. TR15/2: Structured Products: Thematic Review of Product Development and Governance

    Thematic reviews

    Published: 05/03/2015

    Last modified: 29/08/2025

    Read about the FCA's work in the structured products market to better understand consumer behaviour and how firms approach product development and governance.
  4. Occasional Paper 56: Fair exchange: Presenting foreign exchange quotes to improve consumer choice

    Occasional papers FCA research

    Published: 01/09/2020

    Last modified: 03/06/2026

    In this study, we tested 3 different practices for presenting cost and exchange rate information in an online experiment with a nationally representative sample of participants.
  5. PS23/16: Sustainability Disclosure Requirements (SDR) and investment labels

    Policy statements

    Published: 28/11/2023

    Last modified: 05/06/2026

    We set out our final rules and guidance to help consumers navigate the market for sustainable investment products.
  6. Review on disclosure of costs by asset managers

    Multi-firm reviews

    Published: 28/02/2019

    Last modified: 18/02/2026

    We have reviewed how asset managers calculate and disclose transaction costs and how effective overall cost disclosures are.
  7. Occasional Paper No. 38: Testing retirement communications: Waking up to get wise

    Occasional papers FCA research

    Published: 28/06/2018

    Last modified: 03/06/2026

    As part of the Retirement Income Market Study and the Retirement Outcomes Review, the FCA looked into ways in which we could encourage those approaching retirement to engage with the free government guidance available to them and with their pension
  8. Occasional Paper No. 17: Access to Financial Services in the UK

    Occasional papers FCA research

    Published: 24/05/2016

    Last modified: 03/06/2026

    This paper aims to stimulate ideas and foster a culture of access and inclusion throughout retail financial services, that embraces firms, regulators, government and consumer organisations.
  9. Occasional Paper No. 20: Can we predict which consumer credit users will suffer financial distress?

    Occasional papers FCA research

    Published: 03/08/2016

    Last modified: 03/06/2026

    This paper analyses the prevalence of financial distress, how this distress is related to consumer credit use, and whether financial distress can be predicted.
  10. Financial Lives January 2023: Consumer experience of the rising cost of living – the burden of bills and ways to get support

    Financial Lives

    Published: 17/05/2023

    Last modified: 26/07/2023

    The FCA are providing selected statistics in this research note from its Financial Lives cost of living (Jan 2023) recontact survey, to give an insight into the financial situation UK adults experienced over the 6 months to January 2023.
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