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Showing 171 to 180 of 1004 search results for consumer research.
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CP20/1: Introducing a Single Easy Access Rate for cash savings
This consultation sets out proposals to make the market simpler and improve competition. This will help consumers know if they are getting a good deal, as well as protecting those that currently receive the lowest interest rates. We want firms to -
TR14/11 - Price comparison websites in the general insurance sector
Read findings from the FCA review on the intermediation of general insurance products (private motor, home and travel) by price comparison websites. -
An evaluation of our guaranteed asset protection insurance intervention
In this paper, we evaluate our September 2015 add-on guaranteed asset protection (GAP) insurance intervention. -
Financial Lives 2020 survey: the impact of coronavirus
The Executive Summary for the FCA’s Financial Lives 2020 survey and October 2020 Covid-19 panel survey. -
CP19/20: Our framework: assessing adequate financial resources
The FCA are consulting on the purpose of adequate financial resources, what we look for from firms, and our expectations as to the practices firms should adopt within their assessments of adequate financial resources. -
Interest rates and risk-based credit limits in the UK credit card market
We studied variation in interest rates and credit limits to investigate how UK lenders base choices on customers' risk. -
TR15/10: Fair treatment for consumers who suffer unauthorised transactions
The FCA carried out work to discover whether consumers are being treated fairly in relation to unauthorised transactions. -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
Our response to the CMA’s final report on its investigation into competition in the retail banking market
We have set out the actions we will take forward in the retail banking market in response to a number of recommendations from the Competition and Markets Authority (CMA). -
Occasional Paper 56: Fair exchange: Presenting foreign exchange quotes to improve consumer choice
In this study, we tested 3 different practices for presenting cost and exchange rate information in an online experiment with a nationally representative sample of participants.