Filter results

Category

Filter by topic

Topic tags

Historical publications

Historical publications

Filter by date

Date range

Filter by document type

Document type

Search results

Showing 191 to 200 of 1004 search results for consumer research.

  1. Employment shocks and financial difficulty: Understanding how leaving paid employment affects ability to meet credit repayments

    FCA research

    Published: 08/11/2024

    Last modified: 03/06/2026

    We find that consumers fall behind on credit payments significantly more when they lose their job.
  2. PS21/18: Restricting CMC charges for financial products and services claims

    Policy statements

    Published: 29/11/2021

    Last modified: 29/11/2021

    This policy statement sets out new rules for claims management companies (CMCs). The rules restrict the fees charged by CMCs for managing claims about non-PPI financial products and services.
  3. PS24/15: Regulatory framework for pensions dashboard service firms

    Policy statements

    Published: 07/11/2024

    Last modified: 08/11/2024

    We are consulting on new guidance for firms undertaking this new activity and 2 changes to the rules we originally proposed in CP22/5.
  4. Matter of fact-sheets: improving consumer comprehension of financial sustainability disclosures

    Research articles FCA research

    Published: 25/10/2022

    Last modified: 05/06/2026

    To help consumers better understand sustainability disclosures for investment products, we carried out a programme of behavioural research.
  5. Occasional Paper No. 12: Encouraging consumers to act at renewal: Evidence from field trials in the home and motor insurance markets

    Occasional papers FCA research

    Published: 03/12/2015

    Last modified: 03/06/2026

    Auto-renewal can be beneficial to consumers for example by ensuring continuity of cover. ... However, the media, consumer groups and politicians have expressed concern that some consumers, often the elderly or vulnerable, pay high prices as a result of
  6. FS23/1 - Feedback Statement on Synthetic Data Call for Input

    Feedback statements

    Published: 30/03/2022

    Last modified: 09/02/2023

    We asked for your input on the challenges in accessing high quality data for innovation in financial services, including specific feedback on synthetic data.
  7. Occasional Paper No. 61: Robo-Advice for Borrower Repayment Decisions

    Occasional papers FCA research

    Published: 30/08/2022

    Last modified: 03/06/2026

    This paper explains the results from a robo-advice experiment that asked consumers to make hypothetical borrower repayment decisions.
  8. Research Note: Helping credit card users repay their debt: a summary of experimental research

    FCA research

    Published: 26/07/2018

    Last modified: 03/06/2026

    1 in 4 credit card payments are only at the contractual repayment amount (or just above it). Given the scale of the credit card market this is an important problem
  9. PS23/13: Introducing a gateway for firms who approve financial promotions

    Policy statements

    Published: 11/09/2023

    Last modified: 16/11/2023

    The FCA's final policy position and response to the feedback received to its consultation on introducing a gateway for firms who approve financial promotions.
  10. PS21/10: Investor protection measures for special purpose acquisition companies: Changes to the Listing Rules

    Policy statements

    Published: 30/04/2021

    Last modified: 05/04/2022

    We set out changes to our Listing Rules that apply to special purpose acquisition companies (SPACs)
Did you find what you were looking for?