Search results
Showing 21 to 30 of 1004 search results for consumer research.
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AI and the future of retail financial services (The Mills Review)
The Mills Review sets out how AI could reshape retail financial services by 2030 and beyond, and makes priority recommendations to the FCA on how it could respond. -
Research Note: Do consumers understand the risks associated with different ways of saving?
We use the FCA’s Financial Lives survey to explore the extent to which consumers understand the risks and potential returns associated with different ways of saving. -
Business Plan 2022/23
The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy. -
FCA Research Agenda
The FCA's research agenda sets out the broad areas of research most relevant to its Mission. It combines economics, statistics, behavioural science, and market data and intelligence together with newer techniques in machine learning and artificial -
The impact and effectiveness of Innovate
Since launching Innovate we have received nearly 1,600 applications for support and have provided support to nearly 700 firms of varying shapes and sizes. We have played an active role in the fintech industry, and have produced policy on innovation -
Business Plan 2023/24
The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy. -
Research Note: Digital design for financial products and services: Consumer impact of sludge, deceptive design, timeliness and simplification
The FCA investigated the effect that harmful digital design practices, such as sludge and deceptive design, can have on how consumers make financial decisions. -
Research Notes: Improving outcomes for consumers considering investing in high-risk investments
We've published 3 Research Notes on behavioural interventions we tested to improve outcomes for consumers considering investing in high-risk investments. -
A strategy for positive change: our ESG priorities
The FCA's environmental, social and governance (ESG) strategy sets out our target outcomes and the actions we expect to take to deliver these, to support the transition to a net zero economy. -
Research Note: Discounts, Cashbacks, and Soft Toys: The Impact of Promotions on Consumer Decisions in the General Insurance Markets
We conducted an online experiment simulating the experience of purchasing insurance, to understand how promotions could impact price comprehension and decision making in the general insurance market.