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Showing 211 to 220 of 1004 search results for consumer research.
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CP24/27: Advice Guidance Boundary Review – proposed targeted support reforms for pensions
We are consulting on how we can take forward a new type of support for consumers with their pensions, called targeted support. -
GC14/3 Retail Investment Advice: Clarifying the boundaries and exploring the barriers to market development
report on research on how customers use services that do not provide a personal recommendation. ... This guidance should be read by firms distributing retail investment products and consumer groups. -
Occasional Paper No. 51: Using online experiments for behaviourally informed consumer policy
Consumer policy is informed by human behaviour but how do we measure this in a cost effective and relevant way? Online experiments help us focus our policy making decisions to act in consumers interests. -
TR14/10 - Developments in the distribution of retail investments: Purchasing investments without a personal recommendation or with simplified advice
Read findings from the FCA review examining the distribution channels firms are using to sell investments to customers in the retail investment market. -
CP18/35: Rent-to-own and alternatives to high-cost credit – feedback on CP18/12 and consultation on a price cap
This paper sets out our proposed price cap on the rent-to-own market, summarises feedback to CP18/12 on the questions we asked about rent-to-own, and sets out our final rules on a point-of-sale ban on extended warranties alongside the sale of an RTO -
Consumer Duty board reports: good practice and areas for improvement
Read the findings of our review into firms’ approaches to completing the first annual Consumer Duty Board report -
Occasional Paper No. 10: Message received? The impact of annual summaries, text alerts and mobile apps on consumer banking behaviour
to understand the impact of previous initiatives that were intended to help consumers manage their current account. ... These services also appear to encourage consumers to switch without closing their original account. -
Occasional Paper No. 19: Attention, Search and Switching: Evidence on Mandated Disclosure from the Savings Market
The new disclosure proposals were designed to help consumers identify better products and stimulate competition between firms. ... We test their effectiveness using field trials involving five regulated firms and 130,000 consumers. -
Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts
As part of the high-cost credit review, the FCA wanted to understand the impact of auto enrolling customers into overdraft and unpaid item (retry) alerts on customer overdrafting behaviour. -
Assessing firms’ compliance with ‘back end’ cryptoasset financial promotions rules
The FCA outlines its findings and identifies good and poor practice for the wider sector to consider and make any necessary changes to their own practices.