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Showing 231 to 240 of 1004 search results for consumer research.
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Occasional Paper No. 45: The semblance of success in nudging consumers to pay down credit card debt
In this study we study consumer responses to a randomised field experiment on credit card debt repayment. -
CP15/39: Rules and guidance on payment protection insurance complaints
PPI research technical report [PDF]. This consultation affects:. consumers who were - or may have been - sold PPI. ... claims management companies, other paid advocates, and consumer organisations who take forward complaints about PPI on behalf of -
Multi-firm review of customer outcomes delivered by smaller mutual life insurers
This multi-firm review looks at how smaller mutual life insurers meet Consumer Duty requirements and deliver good customer outcomes. -
DP15/2: Transaction Costs Disclosure: Improving Transparency in Workplace Pensions
pension industry professionals and advisers. pension scheme members. consumer groups. member representative organisations. -
FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans
On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013. -
FCA response to the independent panels’ 2023/24 annual reports
In line with its statutory requirement, the FCA responds to key representations made by the Panels in their 2023/24 annual reports. -
Occasional Paper No. 49: Borrower subgroups and the path into distress: commonalities and differences
Occasional Paper 49 -
Beyond disclosure for high-risk investments: slow down and think
This article explores our research into risk warnings, decision points and self-certification, published in January 2021. -
Occasional paper No.40: Time to act: A field experiment on overdraft alerts
As part of the high-cost credit review, the FCA wanted to understand the impact of automatically enrolling customers into just-in-time arranged overdraft alerts and early warning alerts for overdrafts and unpaid items. -
PS20/14: Delay to the implementation of the European Single Electronic Format (ESEF)
Policy Statement following consultation on proposals to delay the implementation of the European Single Electronic Format.