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Showing 241 to 250 of 1004 search results for consumer research.
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CP14/10: Proposals for a price cap on high-cost short-term credit
This consultation paper (CP) discusses our cap and the detailed research and analysis that we carried out to inform our proposals. ... We believe 100% balances protecting consumers and allowing firms to continue offering loans for different lengths of -
Occasional Paper No. 55: Better the lender you know? Limited attention and lender familiarity in UK mortgage choices
This Occasional Paper looks at the effect of brand loyalty when borrowers are choosing new mortgages. -
Occasional Paper No. 9: Two plus two makes five? Survey evidence that investors overvalue structured deposits
Understanding which combinations of product features and behavioural biases drive the misperceptions documented in this paper is an important topic for future research. ... Behavioural economics can help understand the mistakes consumers make, how firms -
Retail banks’ treatment of customers in vulnerable circumstances Multi-Firm Review: good practice and areas for improvement
Our review of how retail banks and building societies approach the treatment of customers in vulnerable circumstances, and specifically how they approach bereavement and power of attorney. -
DP 21/2: Diversity and inclusion in the financial sector – working together to drive change
We are engaging financial firms and other stakeholders in a discussion on how we can accelerate the pace of meaningful change on diversity and inclusion in the sector. -
CP23/20: Diversity and inclusion in the financial sector – working together to drive change
Alongside the Prudential Regulation Authority (PRA), we are consulting on proposals to introduce a new regulatory framework on Diversity and Inclusion (D&I) in the financial sector. -
FS16/13: Interim feedback to the Call for Input to the post-implementation review of the FCA’s crowdfunding rules
In this Feedback Statement, we report on the main issues arising from the Call for Input to the post-implementation review of the FCA’s crowdfunding rules and set out our next steps. -
FCA publishes outcome of testing behavioural remedies to address under repayment of credit card debt
The FCA has published the outcome of a programme of behavioural research. The research looked at different ways repayment options can be presented to credit card customers to encourage those making low repayments to repay more when they can afford -
Gaming trading: how trading apps could be engaging consumers for the worse
You may be familiar with the jumping green owl celebrating your completion of a Duolingo language lesson. Or perhaps you compete against your friends on Strava to run the most miles in a month. These are all examples of gamification – the use of -
Occasional Paper No. 41: Price discrimination in the cash savings market: One rate, one solution?
The Cash Savings Market Study found that the cash savings market is not working effectively for many consumers. Significant amounts of easy access cash savings sit in accounts that were opened a long time ago, earning lower interest rates than those