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Showing 251 to 260 of 1004 search results for consumer research.

  1. DP22/3: Operational resilience: critical third parties to the UK financial sector

    Discussion papers

    Published: 21/07/2022

    Last modified: 11/04/2023

    In this joint Discussion Paper with the Prudential Regulation Authority and the Bank of England, we share our views – and ask for yours – on potential ways to manage the systemic risks to our objectives posed by certain third parties.
  2. DP15/4: Developing General Insurance Add-ons Market Study – Remedies: Value Measures

    Discussion papers

    Published: 24/06/2015

    Last modified: 24/06/2015

    We also conducted quantitative and qualitative consumer research, as well as a behavioural experiment. ... Qualitative consumer research report (The Development Team).
  3. CP23/9 – Changing the scope of the baseline financial resilience regulatory return

    Consultation papers

    Published: 02/05/2023

    Last modified: 06/06/2023

    We’re consulting on changes to the scope of firms that provide us with baseline financial resilience data to include all full permission consumer credit firms.
  4. Occasional Paper No. 44: The conflict between consumer intentions, beliefs and actions to pay down credit card debt

    Occasional papers FCA research

    Published: 26/07/2018

    Last modified: 03/06/2026

    In this study we attempt to increase credit card payments through behaviourally-informed disclosures tested in experiments across 3 UK lenders.
  5. FS23/4: Potential competition impacts of Big Tech entry and expansion in retail financial services 

    Feedback statements

    Published: 12/07/2023

    Last modified: 12/07/2023

    We are asking for views on the potential benefits and harms from Big Tech firms’ entry and expansion into retail financial services sectors
  6. Occasional Paper No. 32: Now you see it: drawing attention to charges in the asset management industry

    Occasional papers FCA research

    Published: 05/04/2018

    Last modified: 03/06/2026

    As part of the Asset Management Market Study, the FCA wanted to understand the impact of different ways of presenting charges on investors’ decision-making and their understanding and awareness of charges.
  7. PS20/01: Mortgage advice and selling standards: feedback to CP19/17 and final rules

    Policy statements

    Published: 07/05/2019

    Last modified: 08/05/2024

    This policy statement includes findings from the Mortgages Market Study (MMS) which identified three potential harms relating to our mortgage advice and selling standards.
  8. Occasional Paper No. 42: Increasing credit card payments using choice architecture: The case of anchors and prompts

    Occasional papers FCA research

    Published: 26/07/2018

    Last modified: 03/06/2026

    In this paper we investigate ways to encourage consumers to repay more of their credit card debt.
  9. FG23/2: Guidance for firms supporting existing mortgage borrowers impacted by rising living costs

    Finalised guidance

    Published: 10/03/2023

    Last modified: 10/04/2024

    We set out the ways mortgage lenders can help customers worried about, or already struggling with, their mortgage payments because of rising living-costs.
  10. PS14/16: Detailed rules for the price cap on high-cost short-term credit - Including feedback on CP14/10 and final rules

    Policy statements

    Published: 11/11/2014

    Last modified: 07/02/2022

    On 2 January 2015, we introduced a price cap on what high-cost short-term credit lenders can charge.
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