Filter results

Category

Filter by topic

Topic tags

Historical publications

Historical publications

Filter by date

Date range

Filter by document type

Document type

Search results

Showing 41 to 50 of 1004 search results for consumer research.

  1. Business Plan 2024/25

    Business plans

    Published: 19/03/2024

    Last modified: 09/04/2025

    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.
  2. Our approach to competition

    Corporate documents

    Published: 19/03/2024

    Last modified: 20/12/2024

    The FCA promotes effective competition in the interests of consumers.
  3. Regulatory sandbox lessons learned report

    Research insights

    Published: 20/10/2017

    Last modified: 20/10/2017

    This report reflects on insights and lessons learned from testing since the regulatory sandbox launched in June 2016.
  4. Basic Bank Accounts: The problems we found and how industry is committing to change

    Good and poor practice

    Published: 07/07/2026

    Last modified: 07/07/2026

    Our findings from mystery shopping with Basic Bank Account providers, and what they’ve committed to do to help consumers more.
  5. Designing effective current account prompts: research summary

    External research

    Published: 20/11/2018

    Last modified: 20/11/2018

    Banks and building societies have committed to deliver a package of prompts to their customers. These prompts aim to: increase consumers’ engagement with their current account, raise awareness of the current account switching service, and
  6. Open finance roadmap: our vision for a smart data future

    Corporate documents

    Published: 14/04/2026

    Last modified: 14/04/2026

    The FCA roadmap sets out a clear path to move open finance from vision to delivery between now and 2030.
  7. Consumer Investments: Strategy and Feedback Statement

    Corporate documents

    Published: 14/09/2021

    Last modified: 29/12/2025

    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 
  8. Financial Advice Market Review (FAMR) baseline report

    Research insights

    Published: 30/06/2017

    Last modified: 30/06/2017

    Find out more about our research into the development of a market that delivers affordable and accessible financial advice and guidance.
  9. Asset management market study

    Market studies

    Published: 18/11/2015

    Last modified: 24/09/2018

    We have published the final findings of our asset management market study. As part of this, we set out a package of remedies to address the concerns identified.
  10. Cash savings market study

    Market studies

    Published: 20/01/2015

    Last modified: 01/12/2016

    In January 2015, we published the final findings of our cash savings market study and our proposed remedies. The findings set out our conclusions on the effectiveness of competition in the cash savings market. Our remedies set out how we intended to
Did you find what you were looking for?