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Showing 421 to 430 of 1004 search results for consumer research.

  1. Credit cards (including retail revolving credit) and coronavirus: draft guidance and rules for firms

    Guidance consultations

    Published: 01/04/2020

    Last modified: 30/11/2020

    The FCA's guidance for firms on credit cards and retail revolving credit during the coronavirus situation.
  2. Authorisation and registration applications – good practice and areas for improvement

    Good and poor practice

    Published: 11/09/2025

    Last modified: 11/09/2025

    Examples of good practice and areas for improvement from the applications that we have seen.
  3. PS13/7 Consumer credit: interim permission fees

    Policy statements

    Published: 30/08/2013

    Last modified: 30/08/2013

    The Financial Conduct Authority (FCA) will take over the regulation of consumer credit from the Office of Fair Trading (OFT) on 1 April 2014.
  4. CP22/17: Quarterly Consultation Paper No. 37

    Consultation papers

    Published: 02/09/2022

    Last modified: 13/01/2023

    Once a quarter, we consult on proposed miscellaneous amendments to our Handbook.
  5. CP13/3: Quarterly consultation paper No.1

    Consultation papers

    Published: 05/06/2013

    Last modified: 07/02/2022

    In this Quarterly Consultation Paper (QCP) we are consulting on miscellaneous amendments to our Handbook.
  6. Our Annual Report and Accounts 2018/19

    Annual reports

    Published: 09/07/2019

    Last modified: 09/09/2020

    The Annual Report and Accounts 2018/19 shows how the FCA's work over the last year has met its objectives and delivered the key priorities in its Business Plan 2018/19. 
  7. CP15/32: Smarter Consumer Communications: Removing certain ineffective requirements in our Handbook

    Consultation papers

    Published: 22/10/2015

    Last modified: 06/09/2016

    This reflects our commitment to create a sustainable regulatory framework. In our Discussion Paper on Smarter Consumer Communications, we committed to improve the effectiveness of communications to consumers. ... CP15/32: Smarter Consumer Communications:
  8. Our Annual Report and Accounts 2020/21

    Annual reports

    Published: 15/07/2021

    Last modified: 08/02/2022

    The Annual Report and Accounts 2020/21 shows how the FCA's work over the last year has met its objectives and delivered the key priorities in its Business Plan 2020/21. 
  9. SME collections and recoveries review

    Multi-firm reviews

    Published: 12/07/2022

    Last modified: 12/07/2022

    Findings from our multi-firm review assessing how retail banks treat their SME customers in collections and recoveries.
  10. CP15/42: Quarterly Consultation Paper No. 11

    Consultation papers

    Published: 04/12/2015

    Last modified: 17/12/2015

    make amendments to our Consumer Credit sourcebook (CONC), the Perimeter Guidance manual (PERG) and the Glossary of terms.
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