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Showing 51 to 60 of 1004 search results for consumer research.
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Cash savings market study
In January 2015, we published the final findings of our cash savings market study and our proposed remedies. The findings set out our conclusions on the effectiveness of competition in the cash savings market. Our remedies set out how we intended to -
Price discrimination in financial services
This research paper sets out a framework for considering the fairness aspects of price discrimination and how best to balance them to reduce harms. -
Evaluating our work
Find out more about how we evaluate our work in relation to our rules and wider effectiveness, and how this evaluation is a critical part of getting our interventions right and helping us improve our performance. -
PS24/8: Access to cash
FCA proposals for how it supports access to cash in an increasingly digital world. -
Signposting to pensions guidance: our findings
Since April 2015, consumers have had greater choice around how they access their Defined Contribution (DC) pension savings. It is important that consumers looking to access these savings understand the consequences of the decisions they make. -
Mortgages Market Study: MS16/2
We have published the Mortgages Market Study final report. It explains our final findings and provides a progress update on the proposed remedies. -
Consumer support outcome: good practices and areas for improvement
Read the findings of our review into firms’ approaches to consumer support. -
High-cost credit review update
We are publishing an update on progress and direction of travel in our high-cost credit review, indicating the further work we are doing and the timelines for our work. -
Research Note: Deferred Payment Credit: findings from the Financial Lives Survey
This research explores the use of Deferred Payment Credit (DPC), also known as unregulated Buy Now Pay Later (BNPL), by consumers in the United Kingdom. -
Ageing population and financial services
In September 2017, we published our Occasional Paper, outlining the findings from a project that explored how the ageing population would impact the financial services industry.