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Showing 511 to 520 of 1004 search results for consumer research.

  1. Review of host Authorised Fund Management firms

    Multi-firm reviews

    Published: 30/06/2021

    Last modified: 05/08/2021

    We wanted to test the viability of the host AFM business models and assess whether conflicts of interests were being effectively managed.
  2. TR19/3: Review of the fair treatment of with-profits customers

    Thematic reviews

    Published: 25/04/2019

    Last modified: 29/08/2025

    Review of areas with the highest potential for customer harm.
  3. Review of firms’ handling of complaints about packaged bank accounts

    Multi-firm reviews

    Published: 07/07/2017

    Last modified: 29/08/2025

    Findings from our review of how firms handle complaints about packaged bank accounts.
  4. Occasional Paper 67: Liquidity in the UK corporate bond market

    Occasional papers FCA research

    Published: 21/05/2025

    Last modified: 03/06/2026

    The UK corporate bond market was strong and growing in 2023 and 2024.
  5. PS19/8: Increasing the award limit for the Financial Ombudsman Service

    Policy statements

    Published: 16/10/2018

    Last modified: 08/03/2019

    Following our Consultation Paper CP18/31, we are increasing the Financial Ombudsman Service’s award limit. The award limit sets the maximum amount of compensation the ombudsman service can require financial services firms to pay when it upholds a
  6. CP15/19: Quarterly Consultation Paper No. 9

    Consultation papers

    Published: 05/06/2015

    Last modified: 07/02/2022

    Once a quarter, we consult on proposed miscellaneous amendments to our Handbook. These tend to be minor changes but we still want to get your feedback on our proposals. 
  7. Draft information for consumers: dealing with financial difficulties during coronavirus

    Guidance consultations

    Published: 22/05/2020

    Last modified: 16/08/2021

    FCA proposes draft information for consumers on dealing with financial difficulties during coronavirus
  8. CP17/10: Consultation on persistent debt and earlier intervention remedies

    Consultation papers

    Published: 03/04/2017

    Last modified: 07/12/2017

    We are consulting on measures to address persistent credit card debt and require credit card firms to use their data to identify customers at risk of financial difficulties. In this document we also set out details of an industry voluntary agreement
  9. Primary Market Bulletin Issue No. 27 – Coronavirus update

    Newsletters

    Published: 17/03/2020

    Last modified: 11/06/2026

    This special edition of the FCA’s Primary Market Bulletin covers the impact of the coronavirus (Covid-19) pandemic on market volatility, trading suspensions, reporting, disclosure, and transactions and admissions.
  10. PS18/2: Client money and unbreakable deposits

    Policy statements

    Published: 22/01/2018

    Last modified: 22/01/2018

    This Policy Statement summarises the feedback we received to our consultation on depositing client money in unbreakable deposits.
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