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Showing 651 to 660 of 1004 search results for consumer research.

  1. Operational resilience: insights and observations one year on

    Good and poor practice

    Published: 27/03/2026

    Last modified: 27/03/2026

    Make sure your firm is continuing to comply with our operational resilience rules. Use our observations from firms’ self-assessments to help review and evolve your firm’s approach to being resilient.
  2. PS21/20: Changes to UK MiFID’s conduct and organisational requirements

    Policy statements

    Published: 30/11/2021

    Last modified: 30/11/2021

    We set out our final policy position and rules on changes to the research rules and removal of best execution reporting in RTS 27 and RTS 28 following feedback to CP21/9.
  3. FS20/11: Further support for consumers impacted by coronavirus: feedback on draft guidance and rules (motor finance, high-cost short-term credit, rent-to-own, buy-now pay-later and pawnbroking)

    Feedback statements

    Published: 15/07/2020

    Last modified: 15/07/2020

    This feedback statement affects firms that provide motor finance; high-cost short-term credit products; and buy-now pay-later, rent-to-own and pawnbroking agreements.
  4. CP25/9: Further proposals on product information for Consumer Composite Investments

    Consultation papers

    Published: 16/04/2025

    Last modified: 08/12/2025

    We’re consulting on further proposals to support the new regime for Consumer Composite Investments (CCIs) including changes to cost information and rules for the transitional period.
  5. CP18/2: Financial Services Compensation Scheme - Management Expenses Levy Limit 2018/19

    Consultation papers

    Published: 18/01/2018

    Last modified: 21/02/2018

    In a joint consultation with the Prudential Regulation Authority (PRA), we are consulting on the management expenses levy limit (MELL) for the Financial Services Compensation Scheme (FSCS). Management expenses are the operating costs of the FSCS.
  6. IFPR implementation observations: quantifying threshold requirements and managing financial resources – concluding report

    Multi-firm reviews

    Published: 27/11/2023

    Last modified: 27/11/2023

    Further observations on how firms are implementing requirements on the Internal Capital Adequacy and Risk Assessment process and reporting under the Investment Firms Prudential Regime.
  7. PS25/18: Changes to handling rules for motor finance complaints   

    Policy statements

    Published: 03/12/2025

    Last modified: 30/03/2026

    The FCA is further extending the time firms have to send final responses to all relevant discretionary commission arrangement (DCA) complaints and non-DCA commission complaints.
  8. Overdrafts and coronavirus: updated temporary guidance for firms

    Finalised guidance

    Published: 01/07/2020

    Last modified: 01/12/2020

    This finalised guidance applies in the exceptional circumstances arising out of the coronavirus pandemic (Covid-19) and its impact on the financial situation of overdraft customers.​​​​​​​
  9. PS23/5: Debt Packagers: Feedback to CP23/5 and final rules

    Policy statements

    Published: 02/06/2023

    Last modified: 02/06/2023

    We set out our new rules banning debt packagers from receiving referral fees and summarise feedback to CP23/5 and our response.
  10. The role of High Frequency Traders in FX markets

    Research articles FCA research

    Published: 20/01/2023

    Last modified: 03/06/2026

    FCA economist Peter O’Neill and Academic Shihao Yu at Columbia University, examine the role of new High-Frequency Trading (HFT) entrants to the once bank dealer dominated Foreign Exchange market.
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