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Showing 661 to 670 of 1004 search results for consumer research.

  1. CP25/39: Adapting our requirements for a changing pensions market

    Consultation papers

    Published: 11/12/2025

    Last modified: 25/02/2026

    FCA consultation on rules to better support consumers using digital pension planning tools and consumers making non-advised decisions to transfer Defined Contribution (DC) pensions.
  2. Research Note: Choosing wisely: preferences, comprehension and the effect of risk warnings on financial promotions for investment products

    FCA research

    Published: 18/06/2020

    Last modified: 03/06/2026

    Our research from online laboratory experiments provides evidence-based understanding of how investors choose high risk investment products.
  3. FCA acts to address unclear and excessive motor finance costs

    Multi-firm reviews

    Published: 04/03/2019

    Last modified: 15/10/2019

    FCA looking at the motor finance market to ensure it works well and to assess whether consumers are at risk of harm
  4. FS20/1: Recognition of codes: feedback on QCP 25 CP19/27

    Feedback statements

    Published: 11/02/2020

    Last modified: 13/04/2026

    We summarise responses to QCP 19/27 on the recognition of the Lending Standards Board’s (LSB) Standards of Lending Practice for business customers. We also outline our next steps.
  5. TR14/4 – Risks to customers from financial incentives – an update

    Thematic reviews

    Published: 04/03/2014

    Last modified: 29/08/2025

    This report summarises the findings of our follow-up thematic work into financial incentives which assessed whether firms are now managing the risks to consumers.
  6. CP14/7: Consumer credit interim permission fees for local authorities

    Consultation papers

    Published: 28/05/2014

    Last modified: 29/11/2021

    We are consulting on amending our rules on fees for local authorities.
  7. Temporary intervention on the marketing of speculative mini-bonds to retail investors

    Temporary product interventions

    Published: 26/11/2019

    Last modified: 26/11/2019

    We are introducing temporary rules to prevent consumer harm, by banning the promotion of high risk speculative mini-bonds to most retail consumers.
  8. An evaluation of our general insurance renewal transparency intervention

    Published: 04/10/2019

    Last modified: 27/03/2020

    The FCA evaluates the impact of its April 2017 intervention to increase transparency at renewal in general insurance markets.
  9. PS17/11: Review of appropriate qualification exam standards

    Policy statements

    Published: 13/09/2016

    Last modified: 18/05/2017

    This Policy Statement sets out the final, updated appropriate exam standards (AES) for appropriate qualifications listed in the FCA's training and competence sourcebook.
  10. Mortgages and coronavirus: additional guidance for firms - finalised guidance

    Finalised guidance

    Published: 14/09/2020

    Last modified: 08/05/2024

    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers. The additional guidance applies from 16 September.
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