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Showing 71 to 80 of 1004 search results for consumer research.
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Motor insurance claims analysis
We set out our findings on the causes of increased premiums, particularly increased claims costs, to support the work of the Motor Insurance Taskforce. -
PS23/6: Financial promotion rules for cryptoassets
We summarise the feedback we received to CP22/2 on cryptoassets and set out our final policy position and near final Handbook rules. -
PS22/14: Consumer redress scheme for unsuitable advice to transfer out of the British Steel Pension Scheme
We set out final rules for a redress scheme for former members of the British Steel Pension Scheme (BSPS) who transferred out after being given unsuitable advice to do so. -
TR14/18 – Complaint handling
Read findings from the FCA's thematic review of complaint handling. -
Update on FCA activities on pensions and retirement income
Find out about the FCA's ongoing work, designed to identify emerging trends, and an update on the Retirement Outcomes review. -
MS19/1: Credit Information Market Study
We have published the Final Report for the Credit Information Market Study. It contains our proposed package of remedies aimed at addressing concerns we identified in the market. We also set out feedback received from stakeholders in response to -
Our Business Plan 2019/20
The FCA annual Business Plan gives details of the key priorities and the planned specific activities for 2019/20. -
Our Rule Review Framework
The FCA have developed a draft Rule Review Framework to explain how it plans to monitor and review how its rules are working in practice. -
Financial Promotions for high-risk investments
We outline the findings of our review of how firms offering restricted mass market investments (RMMIs) have complied with new rules on the customer journey. We identify examples of good and poor practice for the wider sector to consider and make any -
CP15/24: Cash savings remedies
We found that the cash savings market is not working well for many consumers and proposed remedies in four areas: disclosure; switching savings accounts; convenience of saving with different providers; and