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Showing 721 to 730 of 1004 search results for consumer research.

  1. Cancellations and refunds: helping consumers with rights and routes to refunds

    Guidance consultations

    Published: 31/07/2020

    Last modified: 07/08/2020

    We are consulting on guidance for firms to help their customers identify their quickest and easiest options to claim for any cancelled travel or events caused by coronavirus (Covid-19).
  2. Firms’ preparations to comply with the cryptoasset financial promotions regime – feedback on good and poor practice

    Good and poor practice

    Published: 07/09/2023

    Last modified: 06/02/2026

    The FCA met with various regulated cryptoasset firms to understand how prepared they were. See findings and examples of good and poor practice.
  3. CP15/3: Buy-to-let mortgages: implementing the Mortgage Credit Directive Order 2015

    Consultation papers

    Published: 05/02/2015

    Last modified: 30/08/2015

    The government has established in legislation a framework for ‘consumer buy-to-let’ (CBTL) mortgages. ... This consultation will affect lenders, administrators, intermediaries and consumers in the buy-to-let mortgage market.
  4. CP14/9: Client Money held in Individual Savings Accounts

    Consultation papers

    Published: 10/06/2014

    Last modified: 12/01/2023

    We publish proposals to amend client money rules in response to changes made to ISAs in the 2014 Budget.
  5. CP21/2 Financial Services Compensation Scheme – Management Expenses Levy Limit 2021/22

    Consultation papers

    Published: 22/01/2021

    Last modified: 22/02/2021

    We and the Prudential Regulation Authority (PRA) are consulting on proposals for the annual Management Expenses Levy Limit (MELL) for the Financial Services Compensation Scheme for the financial year 2021/22.
  6. TR16/4: Embedding the Mortgage Market Review: Responsible Lending Review

    Thematic reviews

    Published: 16/05/2016

    Last modified: 29/08/2025

    Key findings of our thematic review of how firms are applying the responsible lending rules introduced following the Mortgage Market Review (MMR).
  7. PS17/18: CASS 7A and the special administration regime review

    Policy statements

    Published: 25/07/2017

    Last modified: 25/07/2017

    This Policy Statement summarises the feedback we received to our consultation on aspects of the client assets regime, in particular regarding the client money distribution rules and their interaction with the special administration regime.
  8. Regulating the pensions and retirement income sector: our strategic approach

    Published: 19/03/2018

    Last modified: 18/10/2018

    We work with The Pensions Regulator (TPR) to address risks and harms in the pensions and retirement income sector and help ensure the best possible outcomes for consumers.
  9. FSA CP13/9: Implementation of the Alternative Investment Fund Managers Directive Part 2

    Consultation papers

    Published: 19/03/2013

    Last modified: 30/08/2015

    We are consulting on transposing the Alternative Investment Fund Managers Directive (AIFMD) in the UK.
  10. PS13/1 Payments to platform service providers and cash rebates from providers to consumers

    Policy statements

    Published: 26/04/2013

    Last modified: 30/08/2015

    We are setting out our rules for platform services and responding to the feedback to our consultation.
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