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Showing 891 to 900 of 1004 search results for consumer research.

  1. FS20/9: Further support for consumers impacted by coronavirus: feedback on draft guidance and rules (personal loans, credit cards and overdrafts)

    Feedback statements

    Published: 01/07/2020

    Last modified: 17/07/2020

    This feedback statement affects firms that provide credit cards (including store cards and catalogue credit), personal loans and overdrafts.
  2. Draft Guidance: Mortgages and coronavirus: updated Tailored Support Guidance for firms

    Guidance consultations

    Published: 13/01/2021

    Last modified: 13/01/2021

    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers.
  3. Findings of our multi-firm review of life insurers’ bereavement claim process

    Multi-firm reviews

    Published: 22/11/2024

    Last modified: 03/12/2025

    We set out the findings from our review of life insurers’ bereavement claim processes for a life product.
  4. DP15/3: Developing our approach to implementing MiFID II conduct of business and organisational requirements

    Discussion papers

    Published: 26/03/2015

    Last modified: 03/11/2016

    Its provisions will take effect on 3 January 2017. We want to engage with firms and consumers as early as possible in the transposition process. ... We would welcome feedback from firms, industry and consumer groups, and other stakeholders on the
  5. Occasional Paper No. 50: Quantifying the High-Frequency Trading 'Arms Race': A new methodology and estimates

    Occasional papers FCA research

    Published: 27/01/2020

    Last modified: 03/06/2026

    Occasional Paper 50
  6. Finalised Guidance: Mortgages and coronavirus: updated Tailored Support Guidance for firms

    Finalised guidance

    Published: 27/01/2021

    Last modified: 05/11/2024

    This guidance applies in the exceptional circumstances arising out of the coronavirus (Covid-19) pandemic and its impact on the financial situation of mortgage customers.
  7. Evaluation Paper 25/1: Our ban on contingent charging and other remedies in 2020: effects on market structure, pricing, and uptake of advice

    Corporate documents

    Published: 30/01/2025

    Last modified: 30/01/2025

    The FCA has evaluated the effects of our 2020 ban on contingent charging.
  8. PS22/4: Temporary asset retention requirement for certain firms subject to the proposed British Steel Pension Scheme consumer redress scheme

    Policy statements

    Published: 25/04/2022

    Last modified: 25/04/2022

    We are introducing temporary asset retention rules which apply to certain firms who provided transfer advice to British Steel Pension Scheme (BSPS) members.
  9. CP13/16: Competition in the market for services provided by a Recognised Investment Exchange: proposed amendments to REC

    Consultation papers

    Published: 18/11/2013

    Last modified: 07/02/2022

    We are consulting on changes to our Recognised Investment Exchanges sourcebook (REC).
  10. TR20/1: The effectiveness of Independent Governance Committees and Governance Advisory Arrangements

    Thematic reviews

    Published: 24/06/2020

    Last modified: 29/08/2025

    We reviewed how effectively Independent Governance committees (IGCs) and Governance Advisory Arrangements (GAAs) are improving the value for money of workplace pensions.
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