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Showing 901 to 910 of 1004 search results for consumer research.

  1. PS15/5: Final rules for charges in workplace personal pension schemes and feedback on CP14/24

    Policy statements

    Published: 02/03/2015

    Last modified: 30/08/2015

    consumers who are members of workplace personal pension schemes and consumer groups seeking better value for money for consumers with workplace personal pensions.
  2. Response to the Cost Benefit Analysis (CBA) Panel's Interim Annual Report

    Corporate documents

    Published: 04/07/2025

    Last modified: 04/07/2025

    The FCA welcomes the recommendations in the Cost Benefit Analysis (CBA) Panel's Interim Annual Report and has issued this stand-alone response.
  3. PS25/11: Mortgage Rule Review: First steps to simplify our rules and increase flexibility

    Policy statements

    Published: 22/07/2025

    Last modified: 22/07/2025

    The FCA summarises feedback received and sets out its final rules on proposals to simplify specific responsible lending and advice rules for mortgages.
  4. CP16/12: Secondary annuity market – proposed rules and guidance

    Consultation papers

    Published: 21/04/2016

    Last modified: 18/10/2016

    This Consultation Paper seeks views on our proposed new rules and guidance for the secondary annuity market, which is due to start in April 2017. 
  5. PS19/3: General standards and communication rules for the payment services and e-money sectors

    Policy statements

    Published: 01/08/2018

    Last modified: 05/02/2019

    This Policy Statement confirms general standards and communication rules for the payment services and e-money sectors following our Consultation Paper CP18/21.
  6. Firms’ use of the National Fraud Database (NFD) and money mule account detection tools

    Multi-firm reviews

    Published: 23/01/2025

    Last modified: 03/12/2025

    Money muling allows the criminal misuse of the financial system and facilitates fraud. We share the key findings from our review of payment services and account providers’ use of the National Fraud Database (NFD) and a money mule account detection
  7. FS19/04: Fair Pricing in Financial Services: summary of responses and next steps

    Feedback statements

    Published: 31/10/2018

    Last modified: 18/07/2019

    This Feedback Statement (FS) follows the publication of our Discussion Paper (DP) on Fair Pricing in Financial Services in October 2018.
  8. TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress

    Thematic reviews

    Published: 24/09/2013

    Last modified: 29/08/2025

    This thematic review sets out findings from our project looking at how some firms have handled payment protection insurance complaints.
  9. PS15/28: Capital resources requirements for personal investment firms (PIFs): feedback on CP15/17 and final rules

    Policy statements

    Published: 08/12/2015

    Last modified: 11/08/2023

    Policy Statement on the main issues arising from CP15/17: Capital resources requirements for personal investment firms (PIFs) and publish the final rules.
  10. GC13/2 Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan

    Guidance consultations

    Published: 02/05/2013

    Last modified: 03/10/2016

    We wanted to understand the risks to consumers when interest-only mortgages reach maturity and borrowers do not have the capital to repay the balance due. ... give front-line staff guidance on how to execute the firm’s policy with appropriate
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