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Showing 91 to 100 of 1004 search results for consumer research.

  1. Measuring our impact before we intervene

    Corporate documents

    Published: 23/07/2018

    Last modified: 02/04/2026

    Find out how we measure our impact before we intervene with rule-making powers.
  2. FS17/2: High-cost credit and review of the high-cost short-term credit price cap

    Feedback statements

    Published: 31/07/2017

    Last modified: 09/05/2024

    We are publishing our response to the Call for Input into our review of high-cost credit products.
  3. Supervision review report: Acquiring clients from other firms

    Research insights

    Published: 01/02/2017

    Last modified: 21/08/2017

    We are reporting our findings of our supervision review of investment advisory firms’ practices when acquiring clients from other firms.
  4. PS18/19: Assessing creditworthiness in consumer credit

    Policy statements

    Published: 31/07/2017

    Last modified: 30/07/2018

    In this Policy Statement we respond to feedback arising from CP17/27 (PDF) and publish final rules and guidance on assessing creditworthiness in consumer credit.
  5. TR14/8 - Insurers’ management of claims – household and retail travel

    Thematic reviews

    Published: 21/05/2014

    Last modified: 29/08/2025

    Read findings from the FCA review into claims handing in household and retail travel insurance.
  6. Response to the Cost Benefit Analysis (CBA) Panel's Annual Report 2024/25

    Corporate documents

    Published: 09/07/2026

    Last modified: 09/07/2026

    FCA's standalone response to the CBA Panel’s Annual Report 2024/25.
  7. CP26/15: Reviewing the financial promotions rules for consumer credit

    Consultation papers

    Published: 29/04/2026

    Last modified: 29/04/2026

    We are consulting on our proposed changes to simplify our financial promotion rules in CONC 3 and open a discussion on exploring ways to improve how cost of credit information is presented to consumers.
  8. Financial Lives cost of living (Jan 2024) recontact survey - Summary

    Financial Lives

    Published: 10/04/2024

    Last modified: 10/04/2024

    The FCA presents the findings from a survey undertaken in January 2024 to understand the financial impact of the increased cost of living on adults across the UK.
  9. CP13/17: Use of dealing commission

    Consultation papers

    Published: 25/11/2013

    Last modified: 30/11/2021

    We are consulting on proposed changes to our use of dealing commission rules in our Conduct of Business Sourcebook (COBS).
  10. CP18/12 and CP18/13: Consultations on High-cost Credit and on Overdrafts

    Consultation papers

    Published: 31/05/2018

    Last modified: 19/12/2018

    As part of our ongoing review of high-cost credit products, we are publishing our proposed rules and guidance for consultation. We have also identified a number of areas for discussion.
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