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Showing 911 to 920 of 1004 search results for consumer research.

  1. FG13/7 - Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan

    Finalised guidance

    Published: 29/08/2013

    Last modified: 29/08/2013

    In May 2013, we consulted on guidance about dealing fairly with interest-only mortgage customers who risk being unable to repay their loan.
  2. PS14/6: Competition in the Markets for Services Provided by a Recognised Investment Exchange: Feedback on CP13/16 and Final Handbook Text

    Policy statements

    Published: 02/04/2014

    Last modified: 07/02/2022

    This Policy Statement sets out the changes to the Recognised Investment Exchanges Sourcebook in our Handbook (REC) that we are making to clarify how we will consider using our powers to advance our competition objective when supervising Recognised
  3. TR16/2: Fair treatment of long-standing customers in the life insurance sector

    Thematic reviews

    Published: 03/03/2016

    Last modified: 29/08/2025

    Thematic review which assessed how firms are operating their closed-books and whether they are treating their long-standing customers fairly.
  4. PS25/11: Mortgage Rule Review: First steps to simplify our rules and increase flexibility

    Policy statements

    Published: 22/07/2025

    Last modified: 22/07/2025

    The FCA summarises feedback received and sets out its final rules on proposals to simplify specific responsible lending and advice rules for mortgages.
  5. PS15/5: Final rules for charges in workplace personal pension schemes and feedback on CP14/24

    Policy statements

    Published: 02/03/2015

    Last modified: 30/08/2015

    consumers who are members of workplace personal pension schemes and consumer groups seeking better value for money for consumers with workplace personal pensions.
  6. PS15/28: Capital resources requirements for personal investment firms (PIFs): feedback on CP15/17 and final rules

    Policy statements

    Published: 08/12/2015

    Last modified: 11/08/2023

    Policy Statement on the main issues arising from CP15/17: Capital resources requirements for personal investment firms (PIFs) and publish the final rules.
  7. FS20/5: Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms

    Feedback statements

    Published: 14/05/2020

    Last modified: 14/05/2020

    We summarise responses to our proposals for insurance and premium finance firms on the fair treatment of customers in temporary financial difficulty.
  8. FSA - PS13/2 Final rules for inflation-adjusted illustrations for personal pensions and new guidance on preparing product information

    Policy statements

    Published: 21/03/2013

    Last modified: 07/02/2022

    In CP12/29 we consulted on draft rules to move to inflation-adjusted illustrations for personal pensions and also new guidance for the preparation of product information. This Policy Statement (PS) provides feedback on the responses we received and
  9. PS20/16: Updating the Dual-regulated firms Remuneration Code to reflect CRD V

    Policy statements

    Published: 17/12/2020

    Last modified: 25/02/2021

    This PS summarises the feedback we received during the consultation period and our response to it. We set out our final rules on remuneration for dual-regulated firms and revise our previous guidance.
  10. CP16/12: Secondary annuity market – proposed rules and guidance

    Consultation papers

    Published: 21/04/2016

    Last modified: 18/10/2016

    This Consultation Paper seeks views on our proposed new rules and guidance for the secondary annuity market, which is due to start in April 2017. 
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