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Showing 1 to 10 of 9980 search results for complaints data.
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How to complain
If you're unhappy with a financial product or service, find out how to complain and when you should get in touch with the Financial Ombudsman Service. -
Complain about us, the PRA or the Bank of England (the regulators)
Find out how to make a complaint about the regulators and how we investigate complaints. -
Car finance claims
If you've used car finance, you may be owed compensation. Find out how to complain and what to expect from our scheme. -
Reporting complaints
The Dispute Resolution (DISP) rules require firms to send us reports on volumes of complaints. Find out how to submit one. -
How to complain if you’re a small business
If you’re a small or medium-sized enterprise (SME) and you're unhappy with a product or service, follow these steps to make a complaint. -
Complaints data
The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products. -
How to claim compensation if a firm fails
If a financial firm goes out of business and owes you money, you may be able to claim compensation. Find out what steps you should take to get your money back. -
Complaints Commissioner’s final reports
Read the Complaints Commissioner’s final reports and FCA responses. -
Information on complaints data - June 2026
FCA provides information on complaints data -
Aggregate complaints data: 2022 H1
This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2022, between between 1 January and 30 June 2022. This includes the latest trends and analysis by product group.