Showing 101 to 110 of 9980 search results for complaints data.

101. Firm level complaints data 2018 H1 [xlsx]

     Data

     Published: 29/10/2018

     Firm level complaints data 2018 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

102. Aggregate complaints data: 2022 H2

     Data

     Published: 27/04/2023

     Last modified: 13/01/2026

     This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2022, between between 1 July and 31 December 2022. This includes the latest trends and analysis by product group.

103. Commentary on the aggregate complaints data 2012 H2 [pdf]

     Data

     Published: 14/06/2013

     Last modified: 04/08/2016

     Commentary on the aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress.

104. Firm level complaints data 2017 H2 [xlsx]

     Firm and market data Retail banking Retail investments Retail lending General insurance and protection Investment management Pensions and retirement income

     Published: 19/04/2018

     Firm level complaints data 2017 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

105. Aggregate complaints data: 2024 H2

     Data

     Published: 29/04/2025

     Last modified: 13/01/2026

     This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2024, between between 1 July to 31 December 2024. This includes the latest trends and analysis by product group.

106. Firm level complaints data 2017 H1 [xlsx]

     Data

     Published: 23/10/2017

     Firm level complaints data 2017 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

107. Aggregate complaints data: 2016 H2

     Firms

     Published: 05/04/2016

     Last modified: 16/12/2025

     This data includes all the complaints that firms report to us.

108. Firm level complaints data 2016 H1 [xlsx]

     Data

     Published: 06/10/2016

     Firm level complaints data 2016 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

109. Firm level complaints data 2013 H2 [xlsx]

     Data

     Published: 07/04/2014

     Last modified: 09/04/2014

     Firm level complaints data 2013 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

110. Firm level complaints data 2015 H2 [xlsx]

     Data

     Published: 24/03/2016

     Last modified: 04/04/2016

     Firm level complaints data 2015 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.