Showing 11 to 20 of 9980 search results for complaints data.

11. About our complaints data

    Data

    Published: 05/05/2016

    Last modified: 28/04/2026

    This page provides more information about how the FCA collects and reports complaints data.

12. Firm specific complaints data

    Data

    Published: 28/04/2026

    Last modified: 15/05/2026

    The FCA provides complaints data at firm level by different product categories. The data can be accessed through the firm specific sortable tables or downloaded in Excel.

13. Previous complaints data

    Data

    Published: 05/05/2016

    Last modified: 15/05/2026

    Explore complaints data for previous years.

14. Complaints data items: FAQs

    Firms

    Published: 09/05/2016

    Last modified: 01/04/2026

    Complaints data items: FAQs

15. FSA Complaints data 2006 to 2008 [xls]

    Data

    Published: 19/04/2013

    Last modified: 04/08/2016

    Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress.

16. FSA Complaints data 2006 to 2008 [pdf]

    Data

    Published: 19/04/2013

    Last modified: 04/08/2016

    Aggregate complaints statistics: 2006 - 2008. Including opened, closed, upheld, speed of closure and redress.

17. Aggregate complaints data: 2025 H1

    Data

    Published: 23/10/2025

    Last modified: 15/05/2026

    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2025, between between 1 January to 30 June 2025. This includes the latest trends and analysis by product group.

18. FSA Commentary on FSA Complaints Data 2009 H2 [pdf]

    Data

    Published: 19/04/2013

    Last modified: 04/08/2016

    FSA commentary on FSA Aggregate Complaints Data 2009 H2 including highlights.

19. Closed complaints

    Data

    Published: 28/04/2026

    Last modified: 15/05/2026

    This page provides a breakdown of complaints closed by product group and firm type.

20. Opened complaints

    Data

    Published: 28/04/2026

    Last modified: 15/05/2026

    This page provides a breakdown of complaints opened, by product, product group and firm type.