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Showing 131 to 140 of 9980 search results for complaints data.

  1. FSA Firm-level complaints data 2010 H1 [xls]

    Data

    Published: 22/04/2013

    Last modified: 04/08/2016

    FSA Firm-level complaints data 2010 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure
  2. FSA Firm-level complaints data 2010 H2 [xls]

    Data

    Published: 22/04/2013

    Last modified: 04/08/2016

    FSA Firm-level complaints data 2010 H2. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.
  3. Archived data

    Last modified: 06/01/2023

    Find FCA data published before 2018.
  4. FSA Complaints data 2009 H1 [xls]

    Data

    Published: 19/04/2013

    Last modified: 04/08/2016

    Aggregate complaints statistics: 2006 - 2009 (H1). Including opened, closed, upheld, speed of closure and redress.
  5. FSA Commentary on FSA Complaints Data 2012 H1 [pdf]

    Data

    Published: 22/04/2013

    Last modified: 04/08/2016

    FSA commentary on FSA Aggregate Complaints Data 2012 H1 including highlights.
  6. Statement on FCA data breach

    Statements

    Published: 25/02/2020

    Last modified: 26/02/2020

    The FCA was recently made aware that, in a response to a Freedom of Information Act request published on our website in November 2019, certain underlying confidential information may have been accessible.
  7. FCA data shows consumer complaints fall by 15%

    Press Releases

    Published: 09/04/2014

    Last modified: 24/11/2021

    The latest complaints data published by the Financial Conduct Authority (FCA) shows 2,479,029 new complaints were opened against financial services firms between July and December 2013.
  8. PS25/19: Improving the complaints reporting process

    Consultation papers

    Published: 21/05/2025

    Last modified: 30/04/2026

    The FCA invited views on proposals to improve the way regulated firms report customer complaints.
  9. FSA Commentary on FSA Complaints Data 2006 to 2008 [pdf]

    Data

    Published: 19/04/2013

    Last modified: 04/08/2016

    FSA commentary on FSA Aggregate Complaints Data 2006 - 2008 including highlights.
  10. Business interruption insurance

    Firms

    Published: 10/05/2020

    Last modified: 15/07/2026

    Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis. 
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