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Showing 21 to 30 of 9982 search results for complaints data.

  1. FSA Firm-level complaints data 2011 H1 [xls]

    Data

    Published: 22/04/2013

    Last modified: 04/08/2016

    FSA Firm-level complaints data 2011 H1. For firms submitting 500 or more opened complaints within their six month reporting period. Contains opened, closed, upheld and speed of closure.
  2. Aggregate complaints data: 2024 H1

    Data

    Published: 24/10/2024

    Last modified: 13/01/2026

    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2024, between between 1 January to 30 June 2024. This includes the latest trends and analysis by product group.
  3. Complaints upheld

    Data

    Published: 28/04/2026

    Last modified: 15/05/2026

    This page provides a breakdown of complaints upheld by product group and firm type.
  4. Complaints data: January to June 2016

    News stories

    Published: 06/10/2016

    Last modified: 12/01/2026

    We publish details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. See the latest data and the most complained about firms and financial products.
  5. Data

    Last modified: 04/11/2025

    All data published by the Financial Conduct Authority.
  6. FCA performance scorecard - comparison metrics for personal current accounts 2020

    Data

    Published: 09/01/2020

    Last modified: 15/01/2021

    This performance scorecard for 2020 highlights some of the information available on personal current accounts, and can help customers choose their provider.
  7. Complaints data: July to December 2015

    News stories

    Published: 29/03/2016

    Last modified: 29/12/2025

    View the data and the most complained about firms and financial products for July to December 2015.
  8. Aggregate complaints data to 2025 H2 [xlsx]

    Data

    Published: 28/04/2026

    Aggregate sector wide firm complaints data for 2025 H2. Including opened, closed, upheld, speed of closure and redress.
  9. Redress paid

    Data

    Published: 28/04/2026

    Last modified: 15/05/2026

    This page provides a breakdown of redress paid for complaints upheld and not upheld by product group.
  10. Aggregate complaints data to 2025 H1 [xlsx]

    Data

    Published: 23/10/2025

    Aggregate sector wide firm complaints data for 2025 H1. Including opened, closed, upheld, speed of closure and redress.
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