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Showing 241 to 250 of 9980 search results for complaints data.
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Personal data used when you contact us
How and why the FCA uses personal data to help us respond when you contact the organisation. -
Investment Advice Assessment Tool (IAAT)
Our Investment Advice Assessment Tool (IAAT) helps personal investment firms understand how we assess the suitability of their investment advice, excluding retirement income advice, and disclosures to consumers. -
Final Notice 2023: Equifax Limited [pdf]
This Final Notice relates to the outsourcing of data processing to an intragroup entity which experienced a data breach. The Final Notice refers to risk management failings (Principle 3) and failings in relation to treating customers fairly and -
Redress liabilities: an update for firms
Learn what you should and shouldn't do to tackle polluting behaviour and meet redress liabilities. -
Credit unions carrying out consumer credit activities
Find out how to notify the FCA or apply for permission to carry out Conditional Sale, Hire Purchase or other types of consumer credit activity. -
Consumer investments data review April 2020 - March 2021
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021. -
FCA operating service metrics 2023/24
The FCA sets out how it performed in 2023/24 against 51 operating service metrics. -
Retirement Income Advice Assessment Tool (RIAAT)
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Overseas Funds Regime: Update for firms
Read more about key dates and information on how you can apply under the Overseas Funds Regime (OFR). -
Personal data and recruitment
How and why the FCA uses applicants' personal data collected during the recruitment process.