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Showing 241 to 250 of 9980 search results for complaints data.

  1. Personal data used when you contact us

    Last modified: 01/07/2024

    How and why the FCA uses personal data to help us respond when you contact the organisation.
  2. Investment Advice Assessment Tool (IAAT)

    Firms

    Published: 11/06/2025

    Last modified: 11/06/2025

    Our Investment Advice Assessment Tool (IAAT) helps personal investment firms understand how we assess the suitability of their investment advice, excluding retirement income advice, and disclosures to consumers.
  3. Final Notice 2023: Equifax Limited [pdf]

    Final notices

    Published: 13/10/2023

    This Final Notice relates to the outsourcing of data processing to an intragroup entity which experienced a data breach. The Final Notice refers to risk management failings (Principle 3) and failings in relation to treating customers fairly and
  4. Redress liabilities: an update for firms

    Firms

    Published: 14/01/2025

    Last modified: 14/01/2025

    Learn what you should and shouldn't do to tackle polluting behaviour and meet redress liabilities.
  5. Credit unions carrying out consumer credit activities

    Firms

    Published: 16/11/2015

    Last modified: 03/04/2024

    Find out how to notify the FCA or apply for permission to carry out Conditional Sale, Hire Purchase or other types of consumer credit activity.
  6. Consumer investments data review April 2020 - March 2021

    Data

    Published: 15/09/2021

    Last modified: 13/06/2023

    A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021.
  7. FCA operating service metrics 2023/24

    Data

    Published: 05/09/2024

    Last modified: 05/09/2024

    The FCA sets out how it performed in 2023/24 against 51 operating service metrics.
  8. Retirement Income Advice Assessment Tool (RIAAT)

    Firms

    Published: 20/03/2024

    Last modified: 20/03/2024

    De
  9. Overseas Funds Regime: Update for firms

    Firms

    Published: 30/04/2024

    Last modified: 16/01/2025

    Read more about key dates and information on how you can apply under the Overseas Funds Regime (OFR).
  10. Personal data and recruitment

    Last modified: 02/05/2025

    How and why the FCA uses applicants' personal data collected during the recruitment process.
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