Showing 41 to 50 of 9980 search results for complaints data.

41. FSA Commentary on FSA Complaints Data 2010 H1 [pdf]

    Data

    Published: 19/04/2013

    Last modified: 04/08/2016

    FSA commentary on FSA Aggregate Complaints Data 2010 H1 including highlights.

42. Aggregate complaints data: 2020 H2

    Data

    Published: 29/04/2021

    Last modified: 14/01/2026

    This page focuses on complaints that financial services firms reported to us during the second half (H2) of 2020, between 1 July and 31 December 2020. This includes the latest trends and analysis by product group.

43. Aggregate complaints data: 2019 H1

    Data

    Published: 17/10/2019

    Last modified: 14/01/2026

    This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2019, between 1 January and 30 July 2019. This includes the latest trends and analysis by product group. 

44. Complaints Data Analysis: 2018 H1 [pdf]

    Data

    Published: 29/10/2018

    This analysis looks at the aggregate complaints data for 2018 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.

45. Aggregate complaints data: 2021 H1

    Data

    Published: 28/10/2021

    Last modified: 14/01/2026

    This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2021, between 1 January and 30 June 2021. This includes the latest trends and analysis by product group.

46. Complaints Data Analysis: 2017 H2 [pdf]

    Data

    Published: 19/04/2018

    This analysis looks at the aggregate complaints data for 2017 H2 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.

47. Complaints Data Analysis: 2017 H1 [pdf]

    Data

    Published: 23/10/2017

    This analysis looks at the aggregate complaints data for 2017 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.

48. FCA performance scorecard - comparison metrics for personal current accounts 2021

    Data

    Published: 14/01/2021

    Last modified: 14/01/2021

    This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.

49. Aggregate Complaints Data 2012 H2 [xls]

    Data

    Published: 15/04/2013

    Last modified: 04/08/2016

    Aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress.

50. Aggregate Complaints Data 2013 H1 [xls]

    Data

    Published: 10/10/2013

    Last modified: 16/10/2013

    Aggregate sector wide firm complaints data for 2013 H1. Including opened, closed, upheld, speed of closure and redress.