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Showing 461 to 470 of 9982 search results for complaints data.
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Why getting product design right really matters to consumers
Charlotte Clark outlines what the FCA found in its review of how firms are designing, monitoring and distributing products and services under the Consumer Duty. -
Our Rule Review Framework
The FCA have developed a draft Rule Review Framework to explain how it plans to monitor and review how its rules are working in practice. -
Delivering good outcomes for customers in vulnerable circumstances – good practice and areas for improvement
See examples of good practice and areas for improvement to help your firm support customers in vulnerable circumstances. -
Information regarding Complaints against the FCA - March 2021
The FCA provides data relating to complaints against the FCA. -
Annual controllers reporting
Firms should report to us once a year, within 4 months of your accounting reference date. Find out more about how to do this. -
Ongoing financial advice services
The FCA sets out findings from our review of whether financial advisers are delivering the ongoing advice services that consumers have paid for. -
The Financial Conduct Authority finalises rules on complaints and call charges
Consumers and firms should benefit from better complaint handling, as a result of new rules published today by the Financial Conduct Authority (FCA). -
FCA data shows increase in complaints with more than 4 million complaints during the first half of 2018
The Financial Conduct Authority (FCA) has today published the complaints figures for regulated firms for the first half of 2018. -
Information on pension transfer complaints - December 2020
FCA provides information on complaints around pension transfers. -
Business Loan Network Limited enters administration
On 15 April 2021, the Directors of Business Loan Network Limited, a regulated Peer-to Peer (P2P) firm, received court approval to place the firm into administration.