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Showing 471 to 480 of 9982 search results for complaints data.

  1. FCA operating service metrics 2022/23

    Data

    Published: 20/07/2023

    Last modified: 26/02/2024

    This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence.
  2. Payments after PSD2: evolution or revolution

    Speeches

    Published: 10/04/2018

    Last modified: 10/04/2018

    Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the Pay360 Conference.
  3. The FCA and our approach to Building Societies

    Speeches

    Published: 03/09/2013

    Last modified: 11/09/2013

    Speech by Linda Woodall, Director of Mortgage & Consumer Lending Subdivision at the FCA, to the Building Societies Association (BSA).
  4. Open Finance: an opportunity for financial services

    Speeches

    Published: 18/11/2019

    Last modified: 18/11/2019

    Speech by Sheldon Mills, Director of Competition at the FCA, delivered at The Investments and Savings Alliance​​​​​​​ (TISA) Open Finance Conference, London.
  5. Information relating to complaints against the FCA - March 2020

    FOI releases

    Published: 24/03/2020

    Last modified: 25/10/2022

    The FCA provides information relating to complaints against the FCA, including the full 2019 data as per FOI6618.
  6. Electronic money and payment service providers: conduct of business requirements

    Firms

    Published: 29/07/2015

    Last modified: 30/08/2023

    Read more about how conduct of business requirements affect payment service providers (PSPs) and electronic money issuers.
  7. Electronic Submission System

    Markets

    Published: 02/05/2016

    Last modified: 09/01/2026

    Find out how to send us documents securely using the Electronic Submission System (ESS).
  8. Fast-growing firms (FGFs) multi-firm review

    Multi-firm reviews

    Published: 10/03/2023

    Last modified: 13/03/2023

    We summarise our findings and set out our expectations of FCA solo-regulated fast-growing firms to identify, assess and manage the risks arising from their activities.
  9. Coronavirus (Covid-19): Information for firms on working with consumers and clients

    Firms

    Published: 10/12/2020

    Last modified: 17/03/2023

    Information for firms on the impact of coronavirus on consumers, including access to cash, accessing restricted savings and handling consumer claims.
  10. Using our full toolkit to help consumers

    Blogs

    Published: 15/12/2025

    Last modified: 18/02/2026

    This blog sets out why we can have a big impact with our supervision work and don't always need enforcement.
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