Search results
Showing 481 to 490 of 9982 search results for complaints data.
-
Call for Input: SME access to the Financial Ombudsman Service
We are looking to start a review of the rules extending SME access to FOS. -
Culture and non-financial misconduct survey – findings
Key findings of the FCA culture and non-financial misconduct survey, which examined how firms detect and handle non-financial misconduct incidents. -
Pilot general Insurance value measures data – year ending 31 August 2017
The FCA have published general insurance value measures data for 36 insurers (including both UK and EEA firms) for the year ending 31 August 2017. -
FCA annual work programme 2025/26
Our annual work programme details what we will deliver in 2025/26 on our 4 strategic priorities. -
Outcomes monitoring: good practice and areas for improvement
Read the findings of our review into firms’ approaches to monitoring consumer outcomes. -
Our approach to competition
The FCA promotes effective competition in the interests of consumers. -
Creating a redress system that works better for consumers and firms
A redress system works best when it is clear, simple to use and trusted — both by the consumers who rely on it when something goes wrong, and by the firms expected to put things right. -
Supporting material for applications by consumer credit, mortgage and other consumer finance firms
If you're applying to be authorised by the FCA, find out what supporting material to include in your application and how to prepare everything. -
Citizens Advice supercomplaint to the CMA - update
The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance -
Improving the Appointed Representatives regime through greater use of data
This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and