Search results
Showing 641 to 650 of 9981 search results for complaints data.
-
Cost of Living: good and poor practice in the general insurance market
We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve. -
FCA taking assertive action to tackle harm in the consumer investments market
The FCA is taking assertive action to tackle harm in the consumer investments market, as the latest data shows it has stopped 1 in 4 firms from entering this market. -
Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary
Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey. -
Update on the FCA’s review of RBS’s treatment of SME customers referred to its Global Restructuring Group
The Financial Conduct Authority (FCA) today publishes an interim summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG). -
Defined Benefit (DB) transfers – further update on our work
We set out further findings from our assessment of the suitability of defined benefit (DB) transfer advice, as part of a package of measures to improve standards in this area. -
Consumer understanding: good practice and areas for improvement
Read the findings of the FCA's review into firms' approaches to consumer understanding. -
PS24/11: Extending the temporary changes to handling rules for motor finance complaints
We are extending our pause rules for complaint handling of DCA (discretionary commission arrangements) complaints. -
FCA simplifies insurance rules and plans further reviews of requirements
The FCA has confirmed changes to simplify its rules and lower costs for insurers, while maintaining appropriate levels of protection for smaller commercial customers. -
Consumers warned about misleading car finance 'money tips' claims ads
Consumers are being warned to be wary of misleading car finance 'money tips' adverts issued by claims management companies (CMCs) and law firms on social media. -
Reforms will make financial advice and guidance work better for consumers
FAMR considered claims data from the Financial Ombudsman Service over the last 3 years and this shows comparatively few complaints relating to advice provided by independent financial advisers longer ago than ... 48% of these types of complaints were