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Showing 661 to 670 of 9981 search results for complaints data.

  1. FCA sets out proposals to tackle concerns about general insurance pricing

    Press Releases

    Published: 22/09/2020

    Last modified: 18/12/2020

    The final report of our market study into the pricing of home and motor insurance. We are concerned these markets are not working well for consumers and set out proposed remedies to address this.
  2. New rules on packaged bank accounts have improved standards, but firms have more work to do on sales and complaints handling

    Press Releases

    Published: 20/10/2016

    Last modified: 20/10/2016

    The Financial Conduct Authority (FCA) has today published findings from its thematic review of packaged bank accounts.
  3. FCA response to the independent panels’ 2023/24 annual reports

    Corporate documents

    Published: 09/01/2025

    Last modified: 20/10/2025

    In line with its statutory requirement, the FCA responds to key representations made by the Panels in their 2023/24 annual reports.
  4. Assessing firms’ compliance with ‘back end’ cryptoasset financial promotions rules

    Good and poor practice

    Published: 07/08/2024

    Last modified: 06/02/2026

    The FCA outlines its findings and identifies good and poor practice for the wider sector to consider and make any necessary changes to their own practices.
  5. FCA updates on its work on financial advice given to members of the British Steel Pension Scheme (BSPS)

    Statements

    Published: 11/12/2017

    Last modified: 22/06/2020

    The FCA is aware of concerns about the financial advice received by members of the British Steel Pension Scheme (BSPS). The BSPS is being restructured and this has prompted many members to consider if they should transfer out of a Defined Benefit (DB
  6. FCA response to the independent panels’ 2022/23 annual reports

    Published: 01/02/2024

    Last modified: 28/10/2025

    In line with its statutory requirement, the FCA responds to key representations made by the Panels in their respective Annual Reports.
  7. Fairness, flexibility and the long-term view: the FCA’s vision for the mortgage market

    Speeches

    Published: 06/11/2018

    Last modified: 06/11/2018

    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Finance Annual Mortgage Conference, London.
  8. Insurance brokers: serving consumers and businesses in times of uncertainty and change

    Speeches

    Published: 13/05/2022

    Last modified: 05/12/2025

    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the British Insurance Brokers' Association (BIBA) Conference.
  9. Ensuring the UK remains open for business – requirements for foreign-owned firms

    Speeches

    Published: 13/11/2013

    Last modified: 14/11/2013

    Speech by Clive Adamson, Director of Supervision, at the Association of Foreign Banks, London. This is the text of the speech as drafted, which may differ from the delivered version.
  10. Principal firms who have Credit Broking permissions: Good practice and areas for improvements

    Good and poor practice

    Published: 23/04/2024

    Last modified: 23/04/2024

    We assessed the key harms and drivers of harm caused by ARs and IARs who undertake credit broking. We found some examples of good and poor practice that we'd like to share with firms, as we think they can improve their practices.
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