Filter results

Category

Filter by topic

Topic tags

Historical publications

Historical publications

Filter by date

Date range

Filter by document type

Document type

Search results

Showing 671 to 680 of 9981 search results for complaints data.

  1. Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness

    Speeches

    Published: 14/03/2024

    Last modified: 05/12/2025

    Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference.
  2. Consumer Duty implementation: good practice and areas for improvement

    Good and poor practice

    Published: 20/02/2024

    Last modified: 03/12/2025

    What firms are doing well and what they could do better.
  3. Combating romance fraud – prevention, detection and supporting victims

    Multi-firm reviews

    Published: 17/10/2025

    Last modified: 14/07/2026

    The FCA sets out key findings from its review of how firms detect and prevent romance fraud, and the measures they take to protect their customers against it.
  4. FCA and PSR Boards appoint new members to decision-making committees, including new chair and two deputy chairs

    Press Releases

    Published: 21/09/2015

    Last modified: 21/09/2015

    Until 31 March 2014 Elizabeth was Chair of the Office for Legal Complaints. ... In June 2002 she was awarded a CBE for services to data protection.
  5. Watch out for signs of loan fee fraud as summer spending fuels financial pressure

    Press Releases

    Published: 09/08/2023

    Last modified: 05/12/2025

    With summer in full swing, the FCA launches its latest campaign to help consumers spot and avoid loan fee fraud.
  6. Statement on the Financial Conduct Authority’s review of Royal Bank of Scotland’s treatment of customers referred to its Global Restructuring Group

    Press Releases

    Published: 08/11/2016

    Last modified: 08/11/2016

    This statement provides an update on the Financial Conduct Authority’s (FCA) review of Royal Bank of Scotland’s (RBS) treatment of small and medium enterprise (SME) customers in financial difficulty.
  7. FCA and ASA team up with Sharon Gaffka to warn fin-fluencers of risks of promoting illegal ‘get rich quick’ schemes

    Press Releases

    Published: 06/04/2023

    Last modified: 06/04/2023

    We and the ASA will be engaging with influencers, providing them with clear information about what could be an illegal financial promotion.
  8. Insurance providers warned not to undervalue cars or other insured items when settling claims

    Press Releases

    Published: 02/12/2022

    Last modified: 05/12/2025

    Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze.
  9. Review of terminal illness benefits within life insurance protection products

    Multi-firm reviews

    Published: 02/10/2023

    Last modified: 03/12/2025

    FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement.
  10. Retail banks’ treatment of customers in vulnerable circumstances Multi-Firm Review: good practice and areas for improvement

    Multi-firm reviews

    Published: 12/04/2025

    Last modified: 12/04/2025

    Our review of how retail banks and building societies approach the treatment of customers in vulnerable circumstances, and specifically how they approach bereavement and power of attorney.
Did you find what you were looking for?