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Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness
Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference. -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
Combating romance fraud – prevention, detection and supporting victims
The FCA sets out key findings from its review of how firms detect and prevent romance fraud, and the measures they take to protect their customers against it. -
FCA and PSR Boards appoint new members to decision-making committees, including new chair and two deputy chairs
Until 31 March 2014 Elizabeth was Chair of the Office for Legal Complaints. ... In June 2002 she was awarded a CBE for services to data protection. -
Watch out for signs of loan fee fraud as summer spending fuels financial pressure
With summer in full swing, the FCA launches its latest campaign to help consumers spot and avoid loan fee fraud. -
Statement on the Financial Conduct Authority’s review of Royal Bank of Scotland’s treatment of customers referred to its Global Restructuring Group
This statement provides an update on the Financial Conduct Authority’s (FCA) review of Royal Bank of Scotland’s (RBS) treatment of small and medium enterprise (SME) customers in financial difficulty. -
FCA and ASA team up with Sharon Gaffka to warn fin-fluencers of risks of promoting illegal ‘get rich quick’ schemes
We and the ASA will be engaging with influencers, providing them with clear information about what could be an illegal financial promotion. -
Insurance providers warned not to undervalue cars or other insured items when settling claims
Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze. -
Review of terminal illness benefits within life insurance protection products
FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement. -
Retail banks’ treatment of customers in vulnerable circumstances Multi-Firm Review: good practice and areas for improvement
Our review of how retail banks and building societies approach the treatment of customers in vulnerable circumstances, and specifically how they approach bereavement and power of attorney.