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Showing 1011 to 1020 of 18048 search results for consumer research.

  1. DP 21/2: Diversity and inclusion in the financial sector – working together to drive change

    Discussion papers

    Published: 06/07/2021

    Last modified: 04/01/2023

    We are engaging financial firms and other stakeholders in a discussion on how we can accelerate the pace of meaningful change on diversity and inclusion in the sector.
  2. FCA publishes outcome of testing behavioural remedies to address under repayment of credit card debt

    News stories

    Published: 26/07/2018

    Last modified: 26/07/2018

    The FCA has published the outcome of a programme of behavioural research. The research looked at different ways repayment options can be presented to credit card customers to encourage those making low repayments to repay more when they can afford
  3. FCA launches premium finance market study alongside new Government insurance taskforce

    Press Releases

    Published: 16/10/2024

    Last modified: 05/12/2025

    The FCA has announced a package of work in the insurance market amid concerns about rising prices, alongside the launch of the Government motor insurance taskforce.
  4. CP23/20: Diversity and inclusion in the financial sector – working together to drive change

    Consultation papers

    Published: 24/09/2023

    Last modified: 17/10/2025

    Alongside the Prudential Regulation Authority (PRA), we are consulting on proposals to introduce a new regulatory framework on Diversity and Inclusion (D&I) in the financial sector.
  5. Retail banks’ treatment of customers in vulnerable circumstances Multi-Firm Review: good practice and areas for improvement

    Multi-firm reviews

    Published: 12/04/2025

    Last modified: 12/04/2025

    Our review of how retail banks and building societies approach the treatment of customers in vulnerable circumstances, and specifically how they approach bereavement and power of attorney.
  6. FCA sets out next steps to improve competition in the UK’s asset management industry

    Press Releases

    Published: 05/04/2018

    Last modified: 11/04/2024

    The FCA has published the latest step in its response to the concerns identified through its asset management market study. This is part of a package of remedies to ensure fund managers compete on the value they deliver, and act in the interests of
  7. FS16/13: Interim feedback to the Call for Input to the post-implementation review of the FCA’s crowdfunding rules

    Feedback statements

    Published: 09/12/2016

    Last modified: 09/12/2016

    In this Feedback Statement, we report on the main issues arising from the Call for Input to the post-implementation review of the FCA’s crowdfunding rules and set out our next steps.
  8. FCA publishes update on proposed new rules to help credit card customers in persistent debt and asks for further views

    Press Releases

    Published: 14/12/2017

    Last modified: 20/03/2024

    The FCA published an updated consultation on rules to help customers in persistent credit card debt.
  9. FCA launches discussion on competition impacts of Big Tech on financial services industry

    Press Releases

    Published: 25/10/2022

    Last modified: 26/10/2022

    The FCA is seeking views on the potential competition benefits and harms from Big Tech firms’ entry into retail financial services sectors
  10. Occasional Paper No. 44: The conflict between consumer intentions, beliefs and actions to pay down credit card debt

    Occasional papers FCA research

    Published: 26/07/2018

    Last modified: 03/06/2026

    In this study we attempt to increase credit card payments through behaviourally-informed disclosures tested in experiments across 3 UK lenders.
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