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Showing 1031 to 1040 of 18048 search results for consumer research.

  1. FCA finds young investors are more likely to have long-term goals in mind when dating than when investing

    Press Releases

    Published: 24/05/2023

    Last modified: 24/05/2023

    Our latest InvestSmart campaign encourages young investors to adopt the same principles to investing as they do to their dating lives.
  2. FCA: New strategic approach to ensure “sharper focus” to regulatory challenges ahead

    Press Releases

    Published: 08/12/2014

    Last modified: 08/12/2014

    The FCA's remit is far ranging and challenging with the recent additional responsibility for regulating consumer credit meaning the number of firms that now come under the FCA has trebled ... The approach is shaped by a strategy that will provide a
  3. FS23/4: Potential competition impacts of Big Tech entry and expansion in retail financial services 

    Feedback statements

    Published: 12/07/2023

    Last modified: 12/07/2023

    We are asking for views on the potential benefits and harms from Big Tech firms’ entry and expansion into retail financial services sectors
  4. FCA to carry out market study into cash savings - study is part of programme to look at competition across financial services markets

    Press Releases

    Published: 09/09/2013

    Last modified: 09/09/2013

    Market studies will enable the FCA to take a holistic look at competition in a market, assessing how consumers and firms behave and interact. ... The FCA has a statutory objective to promote effective competition in the interest of consumers, as outlined
  5. Occasional Paper No. 42: Increasing credit card payments using choice architecture: The case of anchors and prompts

    Occasional papers FCA research

    Published: 26/07/2018

    Last modified: 03/06/2026

    In this paper we investigate ways to encourage consumers to repay more of their credit card debt.
  6. PS20/01: Mortgage advice and selling standards: feedback to CP19/17 and final rules

    Policy statements

    Published: 07/05/2019

    Last modified: 08/05/2024

    This policy statement includes findings from the Mortgages Market Study (MMS) which identified three potential harms relating to our mortgage advice and selling standards.
  7. FCA finds the Covid-19 pandemic leaves over a quarter of UK adults with low financial resilience

    Press Releases

    Published: 11/02/2021

    Last modified: 12/11/2024

    The Financial Conduct Authority (FCA) has released its latest Financial Lives survey (FLS), looking at consumers’ financial situations, the financial products they choose and their experiences of engaging with financial services firms.
  8. FCA review finds that most mortgage customers get suitable advice but “scope for improvement”

    Press Releases

    Published: 09/07/2015

    Last modified: 09/07/2015

    unclear. The consumer research highlighted that some customers place the greatest importance on the initial monthly payment to the detriment of other factors. ... ESRO’s independent customer research report Understanding consumer expectations of the
  9. FCA reviews whether investment firms are doing enough to support bereaved customers

    Press Releases

    Published: 13/05/2026

    Last modified: 13/05/2026

    The FCA is reviewing how consumer investment firms support bereaved customers and whether they're getting it right.
  10. FG23/2: Guidance for firms supporting existing mortgage borrowers impacted by rising living costs

    Finalised guidance

    Published: 10/03/2023

    Last modified: 10/04/2024

    We set out the ways mortgage lenders can help customers worried about, or already struggling with, their mortgage payments because of rising living-costs.
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