Showing 231 to 240 of 18048 search results for consumer research.

231. The Ageing Population: Ageing Mind Literature Review Report [pdf]

     External research

     Published: 21/09/2017

     The FCA commissioned the Big Window to conduct a comprehensive literature review to provide an overview of the ageing mind in all its varying stages (i.e. what happens as we age) and the challenges faced by older consumers when interacting with

232. Designing effective current account prompts: research summary

     External research

     Published: 20/11/2018

     Last modified: 20/11/2018

     Banks and building societies have committed to deliver a package of prompts to their customers. These prompts aim to: increase consumers’ engagement with their current account, raise awareness of the current account switching service, and

233. Understanding crowdfunding

     Published: 27/05/2026

     Last modified: 10/07/2026

     Crowdfunding lets you invest your money into a project, cause or venture through online platforms. This can be a rewarding way to invest, allowing you to back brands you care about, but it’s important to understand how these investments work.

234. Our supervision overview

     Speeches

     Published: 02/06/2014

     Last modified: 28/06/2024

     Speech by Clive Adamson, director of supervision, at the General Insurance conference, London.

235. Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts [pdf]

     FCA research

     Published: 31/05/2018

236. Transforming how we support consumers online

     Blogs

     Published: 22/03/2023

     Last modified: 22/03/2023

     Not everyone wants to engage with a regulator, but we hope our new consumer section will help people feel comfortable and confident coming to us.

237. Financial Lives: The experiences of vulnerable consumers [pdf]

     Financial Lives

     Published: 29/07/2020

     This research aims to enhance the FCA's understanding of the experiences of consumers who show characteristics of vulnerability. It will inform the FCA's work in relation to vulnerable consumers, including guidance for firms on the fair treatment of

238. Client assets and coronavirus (Covid-19)

     Firms

     Published: 06/04/2020

     Last modified: 13/02/2023

     Summary of queries we have received and our position on client assets (CASS) compliance related to the current disruption caused by coronavirus (Covid-19).

239. Consumer Credit: Deep dives into Credit cards and Unauthorised overdrafts (Jigsaw Research) [pdf]

     External research

     Published: 10/04/2014

     Last modified: 12/09/2014

240. Unstable coins: cryptoassets, financial regulation and preventing financial crime in the emerging market for digital assets

     Speeches

     Published: 06/03/2020

     Last modified: 06/03/2020

     Speech delivered by Therese Chambers, Director of Retail and Regulatory Investigations at the FCA, on cryptoassets.