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The FCA’s and PSR’s joint approach to Access to Cash
For many people cash continues to be a vital way of making payments, despite the changes brought by Covid 19. As High Streets prepare to re-open, more shops will rely on the availability of cash and the ability to access banking services such as -
The FCA shines light on trading apps and consumer behaviour
The FCA has published a Multi-firm Review, Trading apps: high-level observations. -
MS18/1.2: Annex 4: Consumer survey report [pdf]
The Financial Conduct Authority (FCA) commissioned London Economics (in association with YouGov and Kudos Research) to conduct a study of consumer behaviour, understanding and attitudes in the home and motor insurance markets. The study is part of -
Simetric Jacobs: The wellbeing effects of debt and debt-related factors [pdf]
Consumer research on the wellbeing effects of debt and debt-related factors. -
Investor protection in the UK: New tools, new challenges
Speech by Maggie Craig, Acting Head of Savings and Investments, at the FCA MiFID II Conference 2014. This is the text of the speech as drafted, which may differ from the delivered version. -
Personal data and authorisation
How and why the FCA uses personal data that is collected via forms on its online portals: Connect, RegData and Online Invoicing. -
Financial Advice Market Review (FAMR) baseline report
Find out more about our research into the development of a market that delivers affordable and accessible financial advice and guidance. -
Basic Bank Accounts: The problems we found and how industry is committing to change
Our findings from mystery shopping with Basic Bank Account providers, and what they’ve committed to do to help consumers more. -
Highlighting the risks of investment hype
The FCA ran a cinema ad campaign before the film ‘Dumb Money’ to encourage new investors to do their own research and not fall for investment hype. -
Consumer credit licence-holders: Population sizing and communications research - key findings [pdf]