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Showing 361 to 370 of 18049 search results for consumer research.
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Asset management market study
We have published the final findings of our asset management market study. As part of this, we set out a package of remedies to address the concerns identified. -
Access to Financial Services in the UK
Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at Access to Financial Services: Launch of FCA Occasional Paper. -
Consumer Duty firm survey results Autumn 2023 [pdf]
The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty. -
The retail intermediary market 2021
This page provides the FCA's analysis of the intermediary sector in 2021 based on data drawn from the Retail Mediation Activities Return (RMAR). -
Delivering good outcomes for customers in vulnerable circumstances – good practice and areas for improvement
See examples of good practice and areas for improvement to help your firm support customers in vulnerable circumstances. -
Cost of living consumer credit data collection
More information on the collection of data from consumer credit firms so we can monitor and assess the impact of the rising cost of living on consumers -
Price discrimination in financial services
This research paper sets out a framework for considering the fairness aspects of price discrimination and how best to balance them to reduce harms. -
The FCA’s role in promoting innovation
Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, delivered at the BBA FinTech Banking Conference. -
Consumer credit licence-holders: Population sizing and communications research - technical report [pdf]
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Motor Finance Consumer Awareness Survey Technical Annex [pdf]
Annex supporting the Research Note: Motor Finance Consumer Awareness Survey analysis.