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FCA announces next steps on improving the compensation framework
The FCA has published the feedback it received to its call for input on the framework for protection provided through the Financial Services Compensation Scheme (FSCS), following concerns about increasing costs. -
Firms making good progress in handling unauthorised transactions
Our consumer research showed just how distressing unauthorised transactions can be and we are pleased that firms recognise this.”. ... We commissioned independent consumer research to support our thematic review of firms. -
FCA website project enters its final phases
After a year of planning and extensive research with our users, we will be launching our redesigned website in June. ... We have spent time testing and refining ideas and designs, with a wide cross section of website users, including firms and consumers. -
Keynote address: Financial crime in the FCA world
Speech by Tracey McDermott, Director of Enforcement & Financial Crime, the FCA, at the FCA Financial Crime Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Research Note: Navigating the disclosure trade-off: Balancing flexibility and standardisation in cost-of-credit information
This FCA Research Note explores the potential trade-off between the standardisation provided by a rules-based regulatory approach and the effects on consumer understanding of the more flexible, outcomes-focused Consumer Duty. -
CP22/09: Expansion of the Dormant Assets scheme
We are consulting on changes to the FCA handbook to reflect the expansion of the Dormant Assets Scheme. -
Wholesale market policy – a year in review
Speech by David Lawton, Director of Markets Policy and International, FCA, delivered at the ICI Global Trading and Market Structure Conference in London on 8 December 2015. This is the text of the speech as drafted, which may differ from the -
Research Note: Discounts, Cashbacks, and Soft Toys: The Impact of Promotions on Consumer Decisions in the General Insurance Markets [pdf]
We conducted an online experiment simulating the experience of purchasing insurance, to understand how promotions could impact price comprehension and decision making in the general insurance market. -
FCA update on cash savings - September 2024
We update on progress in the cash savings market since our update in December 2023, following the publication of our review in July 2023. -
Information on car insurance companies - April 2024
FCA provides information on car insurance companies.