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Showing 671 to 680 of 18048 search results for consumer research.

  1. Transforming to a forward-looking, proactive regulator

    Speeches

    Published: 15/07/2021

    Last modified: 15/07/2021

    Speech by our CEO, Nikhil Rathi, delivered at the FCA’s Our Role and Business Plan webinar.
  2. CP22/26: Quarterly Consultation Paper No. 38

    Consultation papers

    Published: 02/12/2022

    Last modified: 13/01/2023

    Once a quarter, we consult on proposed miscellaneous amendments to our Handbook.
  3. Research Note: An empirical analysis of pricing differences by demographic characteristics in the UK mortgage market [pdf]

    FCA research

    Published: 13/02/2025

    A statistical analysis of whether consumers appear to be paying different mortgage prices based on demographic characteristics.
  4. FCA regulation of consumer credit – during the pandemic and beyond

    Speeches

    Published: 13/10/2020

    Last modified: 14/10/2020

    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference
  5. FCA and PSR Boards appoint new members to decision-making committees

    Press Releases

    Published: 16/11/2023

    Last modified: 16/11/2023

    Ulrike Hotopp and Claire Whyley have been appointed to the FCA’s and PSR’s Competition Decisions Committees (CDCs)
  6. Research: Findings: Firms' treatment of vulnerable customers [pdf]

    External research

    Published: 07/03/2025

    Vulnerability review: Improving understanding of the outcomes for consumers in vulnerable circumstances when engaging with financial services firms
  7. Research Note: An empirical analysis of characteristics associated with cash reliance in the UK

    FCA research

    Published: 24/07/2024

    Last modified: 03/06/2026

    FCA research shows that being digitally excluded and having a low-income have the largest effect on how likely someone is to rely on cash.
  8. FCA to consult on new measures for cash savings account holders

    Press Releases

    Published: 23/07/2015

    Last modified: 23/07/2015

    consumers to changes in interest rates or the end of an introductory rate for example. ... The design and content of these proposed summary boxes have been informed by independent consumer research.
  9. Implementation group on changes to deliver switching options for mortgage prisoners

    Firms

    Published: 26/08/2019

    Last modified: 24/06/2024

    The group assists industry in preparing for rule changes introduced in 2019 and to promote greater lending flexibility by firms.
  10. FCA launches Firm Checker to fight financial crime

    Press Releases

    Published: 10/12/2025

    Last modified: 10/12/2025

    Around 800,000 people reported losing money to investments or pensions‑related scams in the 12 months to May 2024, according to FCA research.
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