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Showing 871 to 880 of 18048 search results for consumer research.

  1. FCA fines Chase de Vere for failures surrounding sale of Keydata Products

    Press Releases

    Published: 17/11/2014

    Last modified: 17/11/2014

    Chase de Vere did not research the Keydata products well enough to understand the risks they posed to customers and did not ensure that its advisers understood those risks. ... To support this it has three operational objectives: to secure an appropriate
  2. FCA launches guidance for firms on the fair treatment of vulnerable customers

    Press Releases

    Published: 23/02/2021

    Last modified: 26/02/2021

    The Financial Conduct Authority (FCA) has published final guidance clarifying its expectations of firms on the fair treatment of vulnerable customers.
  3. Research Note: An empirical analysis of pricing differences by demographic characteristics in the UK mortgage market

    FCA research

    Published: 13/02/2025

    Last modified: 03/12/2025

    As part of our AI research series, we explore the potential for pricing differences by demographic characteristics in the mortgages market.
  4. CP19/20: Our framework: assessing adequate financial resources

    Consultation papers

    Published: 13/06/2019

    Last modified: 08/11/2019

    The FCA are consulting on the purpose of adequate financial resources, what we look for from firms, and our expectations as to the practices firms should adopt within their assessments of adequate financial resources.
  5. Employment shocks and financial difficulty: Understanding how leaving paid employment affects ability to meet credit repayments

    FCA research

    Published: 08/11/2024

    Last modified: 03/06/2026

    We find that consumers fall behind on credit payments significantly more when they lose their job.
  6. PS25/20: Supporting informed decision making: Final rules for Consumer Composite Investments

    Policy statements

    Published: 19/12/2024

    Last modified: 09/12/2025

    Final rules for providing information on CCIs and summary of feedback to CP24/30 and CP25/9 and how we have considered it.
  7. Matter of fact-sheets: improving consumer comprehension of financial sustainability disclosures

    Research articles FCA research

    Published: 25/10/2022

    Last modified: 05/06/2026

    To help consumers better understand sustainability disclosures for investment products, we carried out a programme of behavioural research.
  8. Occasional Paper No. 22: Price discrimination and cross-subsidy in financial services

    Occasional papers FCA research

    Published: 21/09/2016

    Last modified: 03/06/2026

    Occasional papers FCA research First published:. 21/09/2016. Last updated: 03/06/2026Price discrimination is widespread across financial services. ... Occasional Papers contribute to the work of the FCA by providing rigorous research results and
  9. FCA Mortgage Conference 2015 — panel summaries

    News stories

    Published: 18/01/2016

    Last modified: 16/06/2016

    consumers may seek alternative sources of retirement funding in response to pension reforms. ... Consumer segmentation is a useful tool for better understanding the differing needs of consumers within a particular sector (eg when considering appropriate
  10. FCA analysis reveals there are fewer than 1 million interest-only mortgages outstanding

    Press Releases

    Published: 15/08/2023

    Last modified: 15/08/2023

    The number of interest-only (750,000) and part-interest-only (245,000) mortgages has halved since 2015, new FCA analysis has found
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