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Showing 931 to 940 of 18048 search results for consumer research.

  1. Co-operation Agreement between the Financial Conduct Authority and the Hong Kong Monetary Authority

    Press Releases

    Published: 07/12/2016

    Last modified: 07/12/2016

    The UK’s Financial Conduct Authority (FCA) and the Hong Kong Monetary Authority (HKMA) have entered into a Co-operation Agreement (Agreement) to foster collaboration between the two regulatory authorities in promoting financial innovation.
  2. Statement on certain FCA work in light of coronavirus and changing market conditions

    Statements

    Published: 13/11/2020

    Last modified: 14/05/2021

    We are providing an update on work that we intend to either stop or postpone in light of the ongoing impact of coronavirus and economic conditions. These changes will allow us to focus our resources on the most urgent work where we can make the most
  3. Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness

    Speeches

    Published: 14/03/2024

    Last modified: 05/12/2025

    Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference.
  4. Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts

    Occasional papers FCA research

    Published: 31/05/2018

    Last modified: 03/06/2026

    As part of the high-cost credit review, the FCA wanted to understand the impact of auto enrolling customers into overdraft and unpaid item (retry) alerts on customer overdrafting behaviour.
  5. Occasional Paper No. 7: Stimulating Interest: Reminding savers to act when rates decrease

    Occasional papers FCA research

    Published: 20/01/2015

    Last modified: 03/06/2026

    Reminders make a notable difference to switching behaviour in savings accounts around the time of interest rate decreases.
  6. GC14/3 Retail Investment Advice: Clarifying the boundaries and exploring the barriers to market development

    Guidance consultations

    Published: 11/07/2014

    Last modified: 11/07/2014

    report on research on how customers use services that do not provide a personal recommendation. ... This guidance should be read by firms distributing retail investment products and consumer groups.
  7. Occasional Paper No. 10: Message received? The impact of annual summaries, text alerts and mobile apps on consumer banking behaviour

    Occasional papers FCA research

    Published: 11/03/2015

    Last modified: 03/06/2026

    to understand the impact of previous initiatives that were intended to help consumers manage their current account. ... These services also appear to encourage consumers to switch without closing their original account.
  8. The Financial Conduct Authority outlines how it will regulate crowdfunding

    Press Releases

    Published: 24/10/2013

    Last modified: 24/10/2013

    Consumers need to be clear on what they’re getting into and what the risks of crowdfunding are. ... The FCA takes over regulation of consumer credit from the Office of Fair Trading (OFT) in April 2014.
  9. FCA announces competition review into credit cards - particular focus on how industry works with those in difficult financial situations

    Press Releases

    Published: 03/04/2014

    Last modified: 03/04/2014

    The FCA’s research into low income consumers. ... This week, the FCA took over regulation of consumer credit and published low income consumer research.
  10. FCA to consult on new rules for current account providers to publish information on service and performance

    Press Releases

    Published: 25/07/2017

    Last modified: 25/07/2017

    The Financial Conduct Authority (FCA) has today launched proposals to help customers make effective comparisons of the service levels available for personal current accounts and business current accounts.
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