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Targeted support: firm considerations when designing consumer segments
Information and examples for firms designing consumer segments for targeted support -
The FCA’s approach to supervising wealth management and private banking firms
Speech by Clive Adamson, Director of Supervision, the FCA, at the APCIMS Compliance Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
PS18/23: Claims management: how we will regulate claims management companies
Our Policy Statement sets out the conduct, rules and fees we’ll apply to claims management companies (CMCs) from April 2019. -
FCA appoints deputy chief executive to manage growing remit, support growth and drive reform
Sarah Pritchard has been appointed deputy chief executive of the FCA. -
Four former directors of online consumer credit broker banned for misleading customers
The Financial Conduct Authority (FCA) has banned David James Carter Mullins, Edward John Booth, Christopher Paul Brotherton and Mark Robert Kennedy, the former directors and shareholders of Secure My Money Limited (now dissolved). -
FCA fines financial advice firm and bans Arthur Cobill and William Hofstetter for British Steel Pension Scheme advice and oversight failings
The FCA has fined Inspirational Financial Management Ltd (IFM), which is in administration, £897,840. -
FCA finds young investors are more likely to have long-term goals in mind when dating than when investing
Our latest InvestSmart campaign encourages young investors to adopt the same principles to investing as they do to their dating lives. -
FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
Review of terminal illness benefits within life insurance protection products
FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement. -
Credit Rating Agencies multi-firm review: Insights into rating committee governance and practice
This multi-firm review focuses on the effectiveness and governance of rating committees (or committees) at UK registered credit rating agencies.