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Pilot general Insurance value measures data – year ending 31 August 2018
The FCA has published general insurance (GI) value measures data for 30 insurers (including both UK and EEA firms) for the year ending 31 August 2018. -
Complaints Data Analysis: 2018 H1 [pdf]
This analysis looks at the aggregate complaints data for 2018 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers. -
Aggregate complaints data to 2018 H1 [xlsx]
Aggregate sector wide firm complaints data for 2018 H1. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2018 H1 [xlsx]
Firm level complaints data 2018 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Pure Protection Contracts Product Sales Data (PSD) Tables 2018 [xlsx]
The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the protection sector submit product transaction data to us quarterly. These table are for 2018. -
FCA Data Bulletin: June 2018 [pdf]
This edition focuses on analysis of the intermediaries sector, based on data from our Retail Mediation Activities Return (RMAR). -
Data Bulletin June 2018: The retail intermediary sector
This bulletin focuses on new analysis of the retail intermediary sector based on the data firms have submitted to us via the Retail Mediation Activities Return (RMAR). -
FCA Data Bulletin: June 2018 - underlying data [xlsx]
Underlying data for Retail Mediation Activities Return (RMAR). -
Aggregate complaints data to 2017 H2 [xlsx]
Aggregate sector wide firm complaints data for 2017 H2. Including opened, closed, upheld, speed of closure and redress. -
Complaints Data Analysis: 2017 H2 [pdf]
This analysis looks at the aggregate complaints data for 2017 H2 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.