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Pure Protection Contracts Product Sales Data (PSD) Tables 2017 [xlsx]
The FCA collects data from the firms it regulates on what products they are selling. Firms operating in the protection sector submit product transaction data to us quarterly. These table are for 2017. -
Complaints Data Analysis: 2017 H1 [pdf]
This analysis looks at the aggregate complaints data for 2017 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers. -
Aggregate complaints data to 2017 H1 [xlsx]
Aggregate sector wide firm complaints data for 2017 H1. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2017 H1 [xlsx]
Firm level complaints data 2017 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Product sales data archive
Find the FCA's previous product sales data including glossaries. -
Financial Lives Survey 2017: Data Tables: Volume 17 - GAP insurance [xlsx]
This volume of tables contains questions on: GAP insurance. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the retail financial markets we regulate. -
Financial Lives Survey 2017: Data Tables: Volume 6 - General insurance and protection [xlsx]
This volume of tables contains questions on: general insurance & protection, motor insurance, home content & buildings insurance, single trip insurance, mobile phone insurance and pet insurance. -
Financial Lives Survey 2017: Data Tables: Volume 20 - Custom tables [xlsx]
This volume of tables contains questions on: regulated advice, general insurance cross product holdings, gender, retirement income, switching day to day accounts. The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with -
FCA Data Bulletin: Issue 10 - September 2017 [pdf]
This Data Bulletin for September 2017 focuses on the latest retirement income market trends and includes a summary update of the FCA and FCA Practitioner Panel firm survey. -
FCA Data Bulletin issue 10 - underlying data [xlsx]
Underlying data for retirement income data collection and firm feedback questionnaire.