Publications

Showing 121 to 130 of 286 search results.

121. Firm level complaints data 2018 H2 [xlsx]

     Data

     Published: 24/04/2019

     Firm level complaints data 2018 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

122. Aggregate complaints data to 2018 H2 [xlsx]

     Data

     Published: 18/04/2019

     Aggregate sector wide firm complaints data for 2018 H2. Including opened, closed, upheld, speed of closure and redress.

123. Aggregate complaints data: 2018 H2

     Data

     Published: 18/04/2019

     Last modified: 14/01/2026

     This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group.

124. Complaints Data Analysis: 2018 H1 [pdf]

     Data

     Published: 29/10/2018

     This analysis looks at the aggregate complaints data for 2018 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.

125. Aggregate complaints data to 2018 H1 [xlsx]

     Data

     Published: 29/10/2018

     Aggregate sector wide firm complaints data for 2018 H1. Including opened, closed, upheld, speed of closure and redress.

126. Firm level complaints data 2018 H1 [xlsx]

     Data

     Published: 29/10/2018

     Firm level complaints data 2018 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

127. Data Bulletin: September 2018 - Retirement income market

     Data

     Published: 06/09/2018

     Last modified: 12/07/2019

     This issue of the Data Bulletin focuses on the latest trends in the retirement income market collected through our Retirement Income Data Request (RIDR).

128. Data Bulletin: September 2018 - Retirement income market [pdf]

     Data

     Published: 06/09/2018

     This issue of the Data Bulletin focuses on the latest trends in retirement income market.

129. FCA Data Bulletin September 2018 - underlying data pack [xlsx]

     Data

     Published: 06/09/2018

     Underlying data for Retirement Income Data Collection October 2015- March 2018.

130. Financial Lives Survey 2017: Data Tables: Volume 8 - Pension decumulation 1 [xlsx]

     Data

     Published: 19/06/2018

     Last modified: 20/06/2018

     This volume of tables contains questions on: Pension decumulation 1 (planning to decumulate in next 2 years). The Financial Lives Survey 2017 is a tracking study designed to provide the FCA with insight on consumer behaviour and experience in the