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Showing 131 to 140 of 280 search results.

  1. Authorised Payment Institution (API) licences questions - March 2021

    FOI releases

    Published: 30/03/2021

    Last modified: 25/10/2022

    The FCA responds to multiple questions regarding API licences in 2021 and 2020.
  2. Information on Account Information & Payment Initiation Service Providers - February 2021

    FOI releases

    Published: 22/02/2021

    Last modified: 25/10/2022

    The FCA responds to multiple questions regarding Account Information and Payment Initiation Service Providers.
  3. Financial Lives Survey 2020: Weighted data tables: Volume 6 - Retail Banking [xlsx]

    Data

    Published: 11/02/2021

    These are the weighted data tables from the Retail Banking section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers.
  4. Financial Lives Survey 2020: Weighted data tables: Volume 8 - Consumer Credit 2 [xlsx]

    Data

    Published: 11/02/2021

    These are the weighted data tables from the Consumer Credit 2 section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers.
  5. FCA performance scorecard - comparison metrics for personal current accounts 2021

    Data

    Published: 14/01/2021

    Last modified: 14/01/2021

    This performance scorecard 2021 highlights some of the information available on personal current accounts, and can help customers choose their provider.
  6. The coronavirus (Covid-19) financial resilience survey data

    Data

    Published: 07/01/2021

    Last modified: 07/01/2021

    The results from the FCA's financial resilience surveys that were sent to 23,000 regulated firms. Through the surveys the FCA is understanding the real-time effect the pandemic is having on the finances of the firms it prudentially regulates.
  7. Aggregate complaints data to 2020 H1 [xlsx]

    Data

    Published: 15/12/2020

    Aggregate sector wide firm complaints data for 2020 H1. Including opened, closed, upheld, speed of closure and redress.
  8. Firm level complaints data 2020 H1 [xlsx]

    Data

    Published: 15/12/2020

    Firm level complaints data 2020 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.
  9. Aggregate complaints data: 2020 H1

    Data

    Published: 15/12/2020

    Last modified: 14/01/2026

    This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2020, between 1 January and 30 June 2020. This includes the latest trends and analysis by product group.
  10. FCA mandated and voluntary information on current account services

    Data

    Published: 19/08/2020

    Last modified: 13/11/2020

    Current account providers are publishing better information about the services they offer consumers and small businesses. This follows action by the FCA and the Competition and Markets Authority (CMA), and a voluntary commitment by banks and
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