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Financial Lives Survey 2020: Weighted data tables: Volume 9 - High Cost Credit [xlsx]
These are the weighted data tables from the High Cost Credit section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
Financial Lives Survey 2020: Weighted data tables: Volume 10 - Consumer Credit 1 [xlsx]
These are the weighted data tables from the Consumer Credit 1 section of the Financial lives 2020 survey. The survey gives detailed information on UK adults, their product holding, attitudes and engagement with financial providers. -
The number and value of mortgages with advances greater than £5 million - February 2021
The FCA provides the number of mortgage sales and value of loans reported by regulated firms through their product sales data reporting to the FCA. -
Updated Consumer Credit - high-cost short-term credit lending data - January 2021
The FCA provides updated date for the Consumer Credit - high-cost short-term credit lending data report. -
Mortgage data request - January 2021
The FCA provides data on the number of mortgage sales reported by regulated firms through their product sales data reporting. -
Data on residential and lifetime mortgage sales - January 2021
The FCA provides information on the number of sales transactions for two types of mortgages. -
The coronavirus (Covid-19) financial resilience survey data
The results from the FCA's financial resilience surveys that were sent to 23,000 regulated firms. Through the surveys the FCA is understanding the real-time effect the pandemic is having on the finances of the firms it prudentially regulates. -
Aggregate complaints data to 2020 H1 [xlsx]
Aggregate sector wide firm complaints data for 2020 H1. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2020 H1 [xlsx]
Firm level complaints data 2020 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Aggregate complaints data: 2020 H1
This page focuses on complaints that financial services firms reported to us during the first half (H1) of 2020, between 1 January and 30 June 2020. This includes the latest trends and analysis by product group.