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Previous editions of the retail intermediary market data
Find the FCA's previous analysis of the intermediary sector based on data drawn from the Retail Mediation Activities Return (RMAR). -
Information on number of mortgages that had loan to values exceeding 90% in Q4 2019 - June 2020
FCA provides information on number of mortgages that had loan to values exceeding 90% in Q4 2019. -
Commentary on Mortgage lending statistics - June 2020
Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. This commentary covers the MLAR statistics for 2020 Q1. -
Information on underlying data in high cost short term credit lending report for Q4 2019 and Q1 2020 - May 2020
The FCA provides information on underlying data in high cost short term credit lending report for Q4 2019 and Q1 2020. -
Information complaints made about business interruption loans since January 2020 - May 2020
The FCA provides information on complains made to us about business interruption loans since January 1 2020. -
Aggregate complaints data to 2019 H2 [xlsx]
Aggregate sector wide firm complaints data for 2019 H2. Including opened, closed, upheld, speed of closure and redress. -
Firm level complaints data 2019 H2 [xlsx]
Firm level complaints data 2019 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure. -
Aggregate complaints data: 2019 H2
This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. -
Commentary on Mortgage lending statistics - March 2020
Mortgage lenders and administrators submit a Mortgage Lending and Administration Return (MLAR) each quarter to the FCA and Bank of England, providing data on their mortgage lending activities. This commentary covers the MLAR statistics for 2019 Q4. -
Understanding mortgage prisoners
Following the FCA's Policy Statement on the changes to the responsible lending rules, it has published further data on the mortgage prisoner population.